Difference between revisions of "How do I put a customer\supplier invoice on hold?"
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== Summary == | == Summary == | ||
This article explains how you can prevent invoices being paid in {{SL}} Receipts or {{PL}} Payments where there are queries to be resolved. | This article explains how you can prevent invoices being paid in {{SL}} Receipts or {{PL}} Payments where there are queries to be resolved. | ||
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Go to {{Menu|{{SL}}|Receipts}} or {{Menu|{{PL}}|Payments}}. | Go to {{Menu|{{SL}}|Receipts}} or {{Menu|{{PL}}|Payments}}. | ||
* Enter the {{DataPrompt|Customer}} or {{DataPrompt|Supplier}} Account Code or [[Do I have to remember all these Account Codes?|search]] for their account code. | * Enter the {{DataPrompt|Customer}} or {{DataPrompt|Supplier}} Account Code or [[Do I have to remember all these Account Codes?|search]] for their account code. | ||
| − | * | + | * Enter a specific {{DataPrompt|Document}} number and click {{Button|Select}} or click {{Button|Select}} to bring up all outstanding documents. |
* Move to the Document that you want to put on hold and press {{KeyPress|S-F2}}. | * Move to the Document that you want to put on hold and press {{KeyPress|S-F2}}. | ||
| − | * Press {{KeyPress|F6}} to add a document hold. | + | * If there are no hold records against the document click {{Button|OK}}. |
| + | * Press {{KeyPress|F6}} or click {{Button|Add}} to add a document hold. | ||
* Check the {{DataPrompt|Held Amount}} is correct. The system will default to the outstanding document balance. | * Check the {{DataPrompt|Held Amount}} is correct. The system will default to the outstanding document balance. | ||
| + | * Enter an {{DataPrompt|Expiry Date}} if you would like the system to remove the hold record for you at a given date. | ||
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| + | {{Note|text=If you leave this date blank the document will be left on hold for an indefinite period. You will only be able to pay it by manually entering the amount to pay but will be warned that you are {{DataValue|Paying a Held Document}}. To remove the hold record see [[How do I Take a Customer\Supplier Invoice off Hold?|this]] article.}} | ||
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* Enter a {{DataPrompt|Note}} as to why you are putting the document on hold, if required. | * Enter a {{DataPrompt|Note}} as to why you are putting the document on hold, if required. | ||
| − | * If you | + | ** If you wish to record additional notes click on the {{Tab|Notes}} tab. |
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* Press {{Button|Done}} and click {{Button|Accept}}. | * Press {{Button|Done}} and click {{Button|Accept}}. | ||
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| + | To remove a hold record see [[How do I Take a Customer\Supplier Invoice off Hold?]]. | ||
== See also == | == See also == | ||
Revision as of 10:05, 21 May 2018
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This article or section is under review. Be aware: Content may change as the document is reviewed. |
Summary
This article explains how you can prevent invoices being paid in Sales Ledger Receipts or Purchase Ledger Payments where there are queries to be resolved.
More Information
Go to " Sales Ledger Receipts" or " Purchase Ledger Payments".
- Enter the "Customer" or "Supplier" Account Code or search for their account code.
- Enter a specific "Document" number and click [Select] or click [Select] to bring up all outstanding documents.
- Move to the Document that you want to put on hold and press <Shift+F2>.
- If there are no hold records against the document click [OK].
- Press <F6> or click [Add] to add a document hold.
- Check the "Held Amount" is correct. The system will default to the outstanding document balance.
- Enter an "Expiry Date" if you would like the system to remove the hold record for you at a given date.
 | If you leave this date blank the document will be left on hold for an indefinite period. You will only be able to pay it by manually entering the amount to pay but will be warned that you are 'Paying a Held Document'. To remove the hold record see this article. |
- Enter a "Note" as to why you are putting the document on hold, if required.
- If you wish to record additional notes click on the [Notes] tab.
- Press [Done] and click [Accept].
To remove a hold record see How do I Take a Customer\Supplier Invoice off Hold?.
See also
- How do I Take a Customer\Supplier Invoice off Hold?
- How do I Amend a Held Record?
- Posting Payments Received
- Paying Suppliers
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Tags
SL04, PL04, GR56
