How do I control account security on my ecommerce website?

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Summary

This article explains how security on your website can be controlled.

This article is only applicable to users who have a Catalyst Platinum O+ ecommerce store. If you are interested in advertising your stock on-line please Contact your Platinum dealer or our sales team on 0116 230 1500 or by using our website sales contact page for more information

More Information

Account Security

This will take you to Platinum Online.

  • Click the menu icon in the top-left corner of the page to open the menu, or swipe from left to right if you are using a mobile device or tablet, and go to " Administration eCommerce Manage Account Levels".

Select the level of account you want to view or amend from the list (see How do I set up account levels on my ecommerce website?) and then for each of the following settings, choose whether this level of account...:

  • "Account Details": can change their account details (name, address, phone, etc.).
  • "Delivery Address": can specify a delivery address when placing an order.
  • "Order Reference": can specify an order reference/"your ref" when placing an order.
  • "Order Notes": can specify order notes/special instructions when placing an order.
  • "Add to Basket": can add items to the basket and place an order.
  • "PayPal Payment": must pay when placing an order.

Account Registration

You can choose whether new customers can register an account on your website or that they should be blocked.

Go to " Reports & Settings Maintenance Options Platinum O and Catalyst FindIt".

  • Click " Online Control Panel".
  • Click Manage " Content".
  • Click [Edit] next to "Store Registered customers only".
  • To block new customers from registering an account:
    • Enter a message to show when a non-registered customer views your website, such as
      Please log in to use our website. Click the reset password link above if you do not know your password.
    • Click [Update].
  • To allow non-registered customers to browse your website and allow them to register their own accounts:
    • Click [Default] then [Update].

See also


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Keywords AND Misspellings
platinum online, platinum o+, website, e-commerce, ecommerce, trade, shop, tradeshop
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