How do I remove a user?

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Summary

This article explains how to delete a user from your Platinum system. This should only be used to delete a user record created in error.

We do not recommend deleting user records as they are logged against transactions throughout the system.

More Information

This process should only be used to remove a record created in error. To deactivate a user record for a leaver please see this article.

The deletion of a user record can only be performed on a user that has been 'Deactivated'.

The procedure below, if performed on an active user, will result in them having a 'leaving date' assigned to them and thus making that user 'deactivated'.

  • Go to " Reports & Settings Maintenance Options System Administrator Add or Edit Users".
  • Find the user to remove by entering their name and clicking [Search].
  • Click [Remove].
  • Click [Yes] to confirm the deletion.

See also


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Keywords AND Misspellings
remove, removing, delete, deleting, user, leaver
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