Why does Platinum Mobile sometimes close when other apps are being updated?

From Catalyst
Jump to: navigation, search

Historic Android App

Summary

This article explains why Platinum Mobile may close while the "Android System WebView" app is being updated.

More Information

When you update the "Android System WebView" app on your device, you cannot use Platinum Mobile whilst the update is in progress. This is due to a limitation within Android™.

If you have automatic updates turned on then the "Android System WebView" app will be updated in the background, and Platinum Mobile will automatically close to allow the update to complete.

To use Platinum Mobile again, simply wait until the "Android System WebView" app has been successfully updated before launching it again.

Android is a trademark of Google Inc.

Feedback
Thank you for using our Knowledge Base, we value your feedback. Did you find this article useful? 'Yes' or 'No'
Keywords AND Misspellings
android, webview