View source for How do I deal with credit charges?

== Summary ==
This article will explain how Platinum can be configured to apply credit charges automatically to invoices. These charges can be configured for individual customers and systems or set as a system default for all customers.

{{Warning|text=You are advised to speak to your accountant for advice on where in the accounts you wish the accrued credit charges and actual credit charge income to be posted e.g. Balance Sheet or Profit & Loss and Profit & Loss Sales or Overhead.}}

== Enabling Credit Charges ==
Go to {{PlatinumSettings|Credit Charge Settings}}.
* To enable Credit Charges set {{DataPrompt|Credit charges}} to {{DataValue|Y}}.
* A {{Tab|Credit charges}} tab will be added to every {{SL}} Account.

== How Charges will be Applied ==
There are two ways that charges can be applied.
* To apply charges to all customers at the same rate, set the {{DataPrompt|Default}} to {{DataValue|System}}.
* To apply charges differently to each customer, set the {{DataPrompt|Default}} to {{DataValue|No}}.

{{Warning|text=Setting the default to {{DataValue|System}} means all new customer records will by default incur credit charges for invoices raised for the specified modules. Ensure you amend internal or warranty accounts to ensure they do not incur credit charges. If you would prefer to configure the setting per customer leave this option set to {{DataValue|No}}.}}

{{Information|text=When enabling credit charging please be aware that existing customer records will '''not''' be automatically enabled. You must amend each account in turn to switch the option on.}}

== Accounts Settings ==

* At {{DataPrompt|Profit and Loss}}, enter your credit charge {{DataValue|Profit and loss}} nominal centre. If you don't already have one then create a new [[How do I create a nominal code?|centre]].

{{Tip|text=The system will accrue for potential Credit Charge income by posting a daily journal between the centre specified here and Balance Sheet Centre Z994C (a standard issued centre).}}

* At {{DataPrompt|Sales centre}}, enter the {{DataValue|Sales Centre}} for the adjustment to post the charges to when the charge is applied using Sales Ledger [[Posting payments received|Receipts]]. If you don't already have a suitable centre create a new [[How do I create a sales or purchase centre?|Sales centre]] and link it to a suitable [[How do I create a nominal code?|Nominal centre]] depending on the advice your accountant provides (this will usually be either a P&L Sales centre or P&L Overhead).

== Platinum Modules ==
There is a section for each Module of Platinum.
*{{DataValue|SL {{Menu|{{SL}}}}}}
*{{DataValue|SO {{Menu|{{SO}}}}}}
*{{DataValue|ST {{Menu|{{ST}}}}}} This will apply to {{Menu|Point of Sale}} and {{Menu|Invoicing & Customer Orders}}.
*{{DataValue|VS {{Menu|{{VS}}}}}}
*{{DataValue|WS {{Menu|{{WS}}}}}}

== Settings for Each Module ==
{{Note|These settings are the same as can be configured per customer on the Credit Charge tab.}}

* To turn on charges for a Module, change {{DataPrompt|Charge}} to {{DataValue|Y}}
* At the {{DataPrompt|% Charge}}, enter the percentage you want to charge.
* At the {{DataPrompt|Gross/Nett}}, set this to how you want the Charge applied either to the {{DataValue|Nett}} value of the invoice or to the {{DataValue|Gross}} value of the invoice.
* At the {{DataPrompt|Period}}, set the period after which you want the charge to apply. This can be either Days, Weeks or Month End and this will be set in the {{DataPrompt|Increments}} setting.
* At the {{DataPrompt|Increments}}, choose between {{DataValue|Days}}, {{DataValue|Months}} or {{DataValue|Month End}}.
* At the {{DataPrompt|Recurring}}, set this to {{DataValue|No}} if you only want the charge to be applied once or to {{DataValue|Yes}} if you want the charge to be applied on a recurring basis. If set to {{DataValue|Yes}}, then this will use the settings that you set in {{DataPrompt|Period}} and {{DataPrompt|Increment}} to decide when the charge will be applied next.
* At {{DataPrompt|Interest}}, you can choose {{DataValue|Simple}} which will calculate the recurring interest on the original value of the invoice, or {{DataValue|Compound}} which will calculate the recurring interest on the original value plus the unpaid credit charges.

{{Note|text=You may need to have your document formats changed so that they will show the charges. Please {{SupportContact}}}}

== See also ==

* [[How do I amend credit charges per customer?|Customer Credit Charges Settings]]
* [[Posting payments received]]

{{KB_Tags|credit, charge, charges, credit charges}}
{{How}}{{KB_PL}}{{KB_SL}}{{ZN_Accounts}}