Difference between revisions of "How Do I Change my Platinum Password?"

From Catalyst
Jump to: navigation, search
m
Line 1: Line 1:
 +
{{PreRelease}}
 
== Summary ==
 
== Summary ==
−
This article explains how to change your Platinum Password. Only users with a certain level of security will be able to do this.
+
This article explains how to change a Platinum Password.
 
   
 
   
 
== More Information ==
 
== More Information ==
 +
{{Tip|Platinum passwords are case sensitive and you will need to use a combination of characters, numbers and symbols in order to get a score high enough. Repeating characters will lower the score.}}
 +
 +
=== About Platinum ===
 +
This method requires you to know the existing Platinum password and is intended for users to be able to change their own password.
 +
 +
Go to {{Menu|Help|About Platinum}} and select the {{Tab|Login}} tab.
 +
* For {{DataPrompt|Old password}} enter the existing password.
 +
* For {{DataPrompt|Password}} enter the new password for the user (Remember that passwords are case-sensitive).
 +
* For {{dataPrompt|Confirm}} enter the new password again.
 +
* Select {{Button|Done}} and {{Button|Accept}} to finalise the change.
 +
 +
=== System Administrator ===
 +
This method does not require you to know the existing Platinum password but you must have system administrator rights.
 +
 
Go to {{UserSettings}}.
 
Go to {{UserSettings}}.
−
* Enter the user code for whom you wish to change the Password (you can press {{KeyPress|C-F1}} to search). Press {{KeyPress|Enter}}.
+
* Enter the name of the user for whom you wish to change the Password and select {{Button|Search}}.
−
* Go down to {{DataPrompt|Password}} and press {{KeyPress|C-U}} to clear out any password already stored there. You will only see {{DataValue|********}} but behind the scenes the field will now be blank.
+
* Select the user to edit by pressing {{Button|Edit}}.
−
* Type in the new password for the user. Remember that passwords are case-sensitive.  
+
* For {{DataPrompt|Password}} enter the new password for the user (Remember that passwords are case-sensitive).
−
* Press {{KeyPress|Enter}} and the system will ask you to {{DataPrompt|Confirm Password}}.
+
* For {{dataPrompt|Confirm}} enter the new password again.
−
* Press {{KeyPress|C-U}} to clear out any password already stored there. Again you will still see {{DataValue|********}}.
+
* Select {{Button|Done}} and {{Button|Accept}} to finalise the change.
−
* Type in the new password for the user. Press {{KeyPress|Enter}}.
 
−
* If the cursor goes back to the {{DataPrompt|Password}} field, then the confirmation password you typed in was different to the original. Repeat the process and try again.  
 
−
* Press {{KeyPress|ESC}} and click {{Button|Accept}} to finalise the change.
 
  
−
The user should now be able to log in with their new password.
+
{{Note|iconsize=small|The date a password was last changed can be found by scrolling right on the {{Menu|Add or Edit Users}} list.}}
  
 
== See also ==
 
== See also ==
Line 24: Line 36:
 
{{KB_Tags|Password, change, login}}
 
{{KB_Tags|Password, change, login}}
 
{{FAQ}}{{ZN_Admin}}
 
{{FAQ}}{{ZN_Admin}}
 +
 +
{{KB_Ref|RP71, GR46}}

Revision as of 09:53, 19 June 2017

 This article or section applies to a Platinum feature currently being developed.
Be aware: Content may change.

Summary

This article explains how to change a Platinum Password.

More Information

Platinum passwords are case sensitive and you will need to use a combination of characters, numbers and symbols in order to get a score high enough. Repeating characters will lower the score.

About Platinum

This method requires you to know the existing Platinum password and is intended for users to be able to change their own password.

Go to " Help About Platinum" and select the [Login] tab.

  • For "Old password" enter the existing password.
  • For "Password" enter the new password for the user (Remember that passwords are case-sensitive).
  • For "Confirm" enter the new password again.
  • Select [Done] and [Accept] to finalise the change.

System Administrator

This method does not require you to know the existing Platinum password but you must have system administrator rights.

Go to " Reports & Settings Maintenance Options System Administrator Add or Edit Users".

  • Enter the name of the user for whom you wish to change the Password and select [Search].
  • Select the user to edit by pressing [Edit].
  • For "Password" enter the new password for the user (Remember that passwords are case-sensitive).
  • For "Confirm" enter the new password again.
  • Select [Done] and [Accept] to finalise the change.
The date a password was last changed can be found by scrolling right on the " Add or Edit Users" list.

See also


Feedback
Thank you for using our Knowledge Base, we value your feedback. Did you find this article useful? 'Yes' or 'No'
Keywords AND Misspellings
Password, change, login
Tags

RP71, GR46

Retrieved from "https://www.catalyst-uk-support.com/kb/index.php?title=How_Do_I_Change_my_Platinum_Password%3F&oldid=27472"