Difference between revisions of "How Do I Change my Platinum Password?"

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== Summary ==
 
== Summary ==
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This article explains how to change your Platinum Password. Only users with a certain level of security will be able to do this.
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This article explains how to change a Platinum Password.
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== More Information ==
 
== More Information ==
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Go to {{menu|Systems|Reports & Parameters|Maintenance Options|System Administrator|User Maintenance}}.
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{{Tip|Platinum passwords are case sensitive and you will need to use a combination of characters, numbers and symbols in order to get a score high enough. Repeating characters will lower the score.}}
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* Enter the user code for whom you wish to change the Password (you can press {{KeyPress|C-F1}} to search). Press <Enter>.
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* Go down to {{DataPrompt|Password}} and press {{KeyPress|C-U}} to clear out any password already stored there.  
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{{Information|text=The password must contain a maximum of 8 characters.}}
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* Type in the new password for the user. Remember that passwords are case-sensitive.  
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* Press {{KeyPress|Enter}} and the system will ask you to {{DataPrompt|Confirm Password}}.
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=== About Platinum ===
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* Press {{KeyPress|C-U}} to clear out any password already stored there.
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This method requires you to know the existing Platinum password and is intended for users to be able to change their own password.
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* Type in the new password for the user. Press {{KeyPress|Enter}}.
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* If the cursor goes back to the {{DataPrompt|Password}} field, then the confirmation password you typed in was different to the original. Repeat the process and try again.  
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Go to {{Menu|Help|About Platinum}} and select the {{Tab|Login}} tab.
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* Press {{KeyPress|ESC}} and click {{Button|Accept}} to finalise the change.
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* Select {{button|Set new Platinum Password}}.
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* For {{DataPrompt|Old password}} enter the existing password.
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* For {{DataPrompt|Password}} enter the new password for the user (Remember that passwords are case-sensitive).
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* For {{dataPrompt|Confirm}} enter the new password again.
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* Select {{Button|Done}} and {{Button|Accept}} to finalise the change.
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=== System Administrator ===
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This method does not require you to know the existing Platinum password but you must have system administrator rights.
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Go to {{UserSettings}}.
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* Enter the name of the user for whom you wish to change the Password and select {{Button|Search}}.
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* Select the user to edit by pressing {{Button|Edit}}.
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* For {{DataPrompt|Password}} enter the new password for the user (Remember that passwords are case-sensitive).
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* For {{dataPrompt|Confirm}} enter the new password again.
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* Select {{Button|Done}} and {{Button|Accept}} to finalise the change.
  
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The user should now be able to log in with their new password.
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{{Note|iconsize=small|The date a password was last changed can be found by scrolling right on the {{Menu|Add or Edit Users}} list.}}
  
 
== See also ==
 
== See also ==
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*[[How do I set up a New User?]]
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* [[How do I set up a new user?]]
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*[[How do I Remove a User From Platinum?]]
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* [[How do I amend an existing user?]]
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*[[How do I Deactivate a User?]]
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* [[How do I set or change my Platinum Online Password?]]
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*[[Adding Items to Custom Menus]]
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{{FAQ}}{{KB_Tags|Password, change, login}}{{ZN_Admin}}
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{{KB_Tags|password, change, login}}
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{{FAQ}}{{How}}{{ZN_Admin}}
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{{KB_Ref|GR46, RP71}}

Latest revision as of 12:23, 28 September 2022

Summary

This article explains how to change a Platinum Password.

More Information

Platinum passwords are case sensitive and you will need to use a combination of characters, numbers and symbols in order to get a score high enough. Repeating characters will lower the score.
The password must contain a maximum of 8 characters.

About Platinum

This method requires you to know the existing Platinum password and is intended for users to be able to change their own password.

Go to " Help About Platinum" and select the [Login] tab.

  • Select [Set new Platinum Password].
  • For "Old password" enter the existing password.
  • For "Password" enter the new password for the user (Remember that passwords are case-sensitive).
  • For "Confirm" enter the new password again.
  • Select [Done] and [Accept] to finalise the change.

System Administrator

This method does not require you to know the existing Platinum password but you must have system administrator rights.

Go to " Reports & Settings Maintenance Options System Administrator Add or Edit Users".

  • Enter the name of the user for whom you wish to change the Password and select [Search].
  • Select the user to edit by pressing [Edit].
  • For "Password" enter the new password for the user (Remember that passwords are case-sensitive).
  • For "Confirm" enter the new password again.
  • Select [Done] and [Accept] to finalise the change.
The date a password was last changed can be found by scrolling right on the " Add or Edit Users" list.

See also


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Keywords AND Misspellings
password, change, login
Tags

GR46, RP71

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