Difference between revisions of "How do I Prevent the "Do you want to run this file" Message?"
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* [[How do I get my PC's Platinum Terminal ID?]] | * [[How do I get my PC's Platinum Terminal ID?]] | ||
* [[How can I Pin a Platinum Shortcut to my Windows Taskbar?]] | * [[How can I Pin a Platinum Shortcut to my Windows Taskbar?]] | ||
+ | * [[Why do I get "Do you want to allow this app to make changes to your PC"?]] | ||
{{KB_Tags|Publish, Internet, vista, explorer, IE, Unknown publisher}} | {{KB_Tags|Publish, Internet, vista, explorer, IE, Unknown publisher}} | ||
{{Hint}} {{TShoot}} {{ZN_Admin}} {{GStart}} {{FAQ}} | {{Hint}} {{TShoot}} {{ZN_Admin}} {{GStart}} {{FAQ}} |
Revision as of 14:46, 2 November 2016
Summary
Sometimes when a PC is first set up, up updates Internet explorer as part of a manual or automatic update, you can get the following error when starting Platinum:
Do you want to run this file? Name: CR32.exe Publisher: Catalyst Computer Systems Ltd Type: Application Run, Cancel.
This problem occurs due to some extra security in Internet explorer.
Firefox users - If you are using Firefox as your default web browser, and have had an update to Internet Explorer, you will still get this problem. |
More Information
To get rid of this message you need to tweak the Internet Explorer settings in the following way:
- Right click "Internet explorer" Icon.
- Left click "Properties".
- Left click "Security" Tab.
- Left click "Local Intranet" option.
- Left click [Sites] button.
- Left click [Advanced...] button.
- Copy and paste the line below into the "Add this website to the Zone" box replacing "<<SERVER NAME>>" with the name of your file server.
file://<<SERVER NAME>>
- Then left click [Add] then 'file://"the name of your server"' will appear in "Websites:" box.
- Left click the [Close] button.
- Left click the [OK] button.
- Left click the [OK] button.
See also
- Contact Catalyst
- How do I Set up Platinum Shortcuts on a new PC?
- Platinum Login Errors Explained
- How do I Activate my New Platinum Terminal?
- How do I get my PC's Platinum Terminal ID?
- How can I Pin a Platinum Shortcut to my Windows Taskbar?
- Why do I get "Do you want to allow this app to make changes to your PC"?