Difference between revisions of "What does an item's status mean in Customer Order Enquiry?"
From Catalyst
(Created page with "{{Review}} == Summary == This article explains the meaning of the various statuses which may be shown against an order item in the "Customer Order Enquiry" option. == More Inf...") |
|||
| Line 1: | Line 1: | ||
| − | |||
| − | |||
== Summary == | == Summary == | ||
| − | This article explains the meaning of the various statuses which may be shown against an order item in the | + | This article explains the meaning of the various statuses which may be shown against an order item in the {{Menu|Customer Order Enquiry}} option. |
== More Information == | == More Information == | ||
| − | The | + | The {{Menu|Customer Order Enquiry}} option allows you to check on the progress of a sales order and any associated purchase orders using the attached reference. |
| − | Each item found by the program is shown with a | + | Each item found by the program is shown with a {{DataPrompt|Status}} in the rightmost column indicating what stage of the ordering process it has reached. |
These are: | These are: | ||
| Line 22: | Line 20: | ||
;{{DataValue|Partly Arrived}} | ;{{DataValue|Partly Arrived}} | ||
| − | :More than one purchase order item has been found, at least one of which has been received, and at least one of which has not. | + | :More than one purchase order item for the same stock code has been found, at least one of which has been received, and at least one of which has not. |
;{{DataValue|Re-allocated}} | ;{{DataValue|Re-allocated}} | ||
| Line 31: | Line 29: | ||
;{{DataValue|On Order}} | ;{{DataValue|On Order}} | ||
| − | :An | + | :An purchase order has been found for the item but it is not tied to a specific reference. |
;{{DataValue|NOT Stocked!}} | ;{{DataValue|NOT Stocked!}} | ||
Revision as of 09:55, 10 April 2012
Summary
This article explains the meaning of the various statuses which may be shown against an order item in the " Customer Order Enquiry" option.
More Information
The " Customer Order Enquiry" option allows you to check on the progress of a sales order and any associated purchase orders using the attached reference. Each item found by the program is shown with a "Status" in the rightmost column indicating what stage of the ordering process it has reached.
These are:
- 'Invoiced'
- A sales order item which has been fully processed and invoiced.
- 'Delivered'
- A sales order item which has been processed to the point of printing a delivery note.
- 'Completed'
- A sales order item which has been processed to the point of completion.
- 'Arrived'
- A purchase order item for this reference has been received into stock.
- 'Partly Arrived'
- More than one purchase order item for the same stock code has been found, at least one of which has been received, and at least one of which has not.
- 'Re-allocated'
- A purchase order item has been received into stock, but your stock quantity at this depot is still insufficient to cover the sales order quantity.
- 'Special Order'
- A purchase order with the specified reference has been found which has not yet been received.
- 'On Order'
- An purchase order has been found for the item but it is not tied to a specific reference.
- 'NOT Stocked!'
- This item has not been stocked at this depot before, and no purchase order has yet been created.
- 'In Stock!'
- You currently have sufficient stock at the depot concerned to cover the quantity on sales order.
- 'Out of Stock!'
- You do not currently have sufficient stock at the depot concerned to cover the quantity on sales order.Tags
SO07
