Difference between revisions of "How to deal with end of day till corrections"
Katy Kitchen (talk | contribs) (→Summary) |
Katy Kitchen (talk | contribs) (→The Wrong Centre) |
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== More Information == | == More Information == | ||
| − | === The Wrong Centre === | + | === The Wrong Payment Centre === |
| − | A transaction has posted to | + | A transaction has posted to the wrong payment centre. For example £100.00 has been posted to {{DataValue|Z900}} Cash when it should have been posted to {{DataValue|Z902}} Credit Cards. |
There are two ways of correcting this, the first; if your system is set-up to update the nominal ledger at month end then you can simply adjust the transaction to the correct centre. The second; if your system updates the nominal ledger straight away then you must post a journal to correct the mistake. | There are two ways of correcting this, the first; if your system is set-up to update the nominal ledger at month end then you can simply adjust the transaction to the correct centre. The second; if your system updates the nominal ledger straight away then you must post a journal to correct the mistake. | ||
==== Adjusting the Transaction Centre ==== | ==== Adjusting the Transaction Centre ==== | ||
| − | + | Go to {{Menu|{{SL}}|Maintenance Options|Adjustments}}. | |
*Type the {{DataValue|Account Code}} in and press {{KeyPress|Enter}}. | *Type the {{DataValue|Account Code}} in and press {{KeyPress|Enter}}. | ||
*Press {{KeyPress|Enter}} or type the document number into the {{DataValue|Document:}} and press {{KeyPress|Enter}}. | *Press {{KeyPress|Enter}} or type the document number into the {{DataValue|Document:}} and press {{KeyPress|Enter}}. | ||
| Line 23: | Line 23: | ||
==== Posting a Correcting Journal ==== | ==== Posting a Correcting Journal ==== | ||
| − | + | Got to {{Menu|{{NL}}|Journal Entries|Multiple Entry}}. | |
| − | *Enter the centre you want to | + | * Enter the date of the correction. This can usually be the date the error occurred unless you have closed the month it relates to, in this case enter the first of the next month. |
| − | *Press {{KeyPress|Enter}}. | + | * Press {{KeyPress|Enter}}. |
| − | *In the | + | * Enter the centre you want to move the money ''From'' e.g. {{DataValue|Z900}}. |
| − | * | + | * Press {{KeyPress|Enter}} twice to move to the {{DataPrompt|Credit(-)}} column. |
| + | * Enter the amount to move e.g. 100.00. | ||
| + | * Press {{KeyPress|Enter}}. | ||
| + | *In the {{DataPrompt|Comment}} field enter a suitable comment e.g. '''"CENTRE CORRECTION"''' and press {{KeyPress|Enter}}. | ||
| + | * Enter the centre you want to move the money ''To'' e.g. {{DataValue|Z902}}. | ||
| + | * Press {{KeyPress|Enter}} to move to the {{DataPrompt|Debit(+)}} column. | ||
| + | * Enter the amount to move e.g. 100.00. | ||
| + | * Press {{KeyPress|Enter}}. | ||
| + | * In the {{DataPrompt|Comment}} field press {{KeyPress|C-F6}} to repeat the previous comment. | ||
| + | * Press {{KeyPress|Escape}} and {{Button|Accept}}. | ||
=== The Wrong Amount === | === The Wrong Amount === | ||
Revision as of 22:07, 18 August 2016
Contents
Summary
This article best describes how to deal with a daily takings report that is not agreeing with the actual takings into the till.
There are three types of discrepancy as follows :-
- The Wrong Payment Centre.
- The Wrong Amount.
- A Missing Transaction.
More Information
The Wrong Payment Centre
A transaction has posted to the wrong payment centre. For example £100.00 has been posted to 'Z900' Cash when it should have been posted to 'Z902' Credit Cards.
There are two ways of correcting this, the first; if your system is set-up to update the nominal ledger at month end then you can simply adjust the transaction to the correct centre. The second; if your system updates the nominal ledger straight away then you must post a journal to correct the mistake.
Adjusting the Transaction Centre
Go to " Sales Ledger Maintenance Options Adjustments".
- Type the 'Account Code' in and press <Enter>.
- Press <Enter> or type the document number into the 'Document:' and press <Enter>.
- Move the cursor next to the payment and press <E> to edit.
- Move the cursor to the 'Centre:' and change it accordingly.
- <Esc> and [Accept].
Posting a Correcting Journal
Got to " Nominal Ledger Journal Entries Multiple Entry".
- Enter the date of the correction. This can usually be the date the error occurred unless you have closed the month it relates to, in this case enter the first of the next month.
- Press <Enter>.
- Enter the centre you want to move the money From e.g. 'Z900'.
- Press <Enter> twice to move to the "Credit(-)" column.
- Enter the amount to move e.g. 100.00.
- Press <Enter>.
- In the "Comment" field enter a suitable comment e.g. "CENTRE CORRECTION" and press <Enter>.
- Enter the centre you want to move the money To e.g. 'Z902'.
- Press <Enter> to move to the "Debit(+)" column.
- Enter the amount to move e.g. 100.00.
- Press <Enter>.
- In the "Comment" field press <Ctrl+F6> to repeat the previous comment.
- Press <Esc> and [Accept].
The Wrong Amount
If the amount taken on Platinum is incorrect against the actual money taken and it is a nominal amount, then simply write the figure off and post a correcting journal increasing or decreasing the affected centre bringing it in-line/the same as what's actually been taken.
Writing Off a Nominal Amount
Get into " Nominal Ledger Journal Entries Double Entry".
- Enter the centre you want to correct into '1st Centre:'.
- Press [Enter].
- Enter the description as "TILL CORRECTION" and <Enter>.
- On the '2nd Centre' enter 'Z911' and press <Enter>.
- Check the values and press <Esc> and [Accept].
If the discrepancy is not one that you are willing to write off then you must find out what's gone wrong and post the necessary correction into Platinum.
A Missing Transaction
If you have a missing transaction from either the End of Day or the PDQ reconciliation reports, then you must try and work out what has gone wrong and either post the missing invoice/transaction into Platinum or correct the PDQ machine.
See also
