Difference between revisions of "Why is there a delay when I enter a part number?"
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There are two ways in order to stop the delays from occurring on the stock items, that do have negative stock. | There are two ways in order to stop the delays from occurring on the stock items, that do have negative stock. | ||
| − | The | + | The '''First method''' is by setting the stock item to not have any movements. This will prevent any quantities being taken out of stock when sold. This method is typically used for non stocked items. ''e.g. Bulk Oil, Old Oil Disposal...'' |
* To set a item to be a non stock move you will need to enter the stock properties. Using the same method as above {{KeyPress|Shift+F10}} on a stock code. | * To set a item to be a non stock move you will need to enter the stock properties. Using the same method as above {{KeyPress|Shift+F10}} on a stock code. | ||
Revision as of 14:37, 21 August 2009
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Summary
This article will explain why the Platinum system may delay before bringing up details of certain items.
Additional Information
A delay may occur in the system when a request for particular part numbers is made. Like adding a part to a "Workshop Job", or selling a part to a customer through "Invoice & Customer Orders". This usually occurs when the item has a large history, or if the item is frequently used For example; Bulk Oil
What to Check
If it is a item that is being used frequently you will need to check whether or not this item has stored stock against, in most cost cases of slow down the stock will be a large negative quantity. To check this you will need to:
- Anywhere in the system where you can enter a Stock Code.
- On the Stock Code press <Shift+F10>. This will take you into the properties of the stock item.
- Now press <F4> in order to see the stock quantity at depot. On this screen the figure we are interested in is "Total Stock :".
- The Cause of the delay in the system will be a large negative number here. If the number here is not large then the cause of the slow down is due to a large stock history.
How to stop the Delays from occurring
There are two ways in order to stop the delays from occurring on the stock items, that do have negative stock.
The First method is by setting the stock item to not have any movements. This will prevent any quantities being taken out of stock when sold. This method is typically used for non stocked items. e.g. Bulk Oil, Old Oil Disposal...
- To set a item to be a non stock move you will need to enter the stock properties. Using the same method as above <Shift+F10> on a stock code.
- Then press <F4> to enter the screen that shows total stock quantity.
- <Arrow Key Down> to the "Quantity at Depot:" change this to read '0'.
- Press <Esc> and click [Accept].
- Then click on the Movements Tab.
- Set the {{DataPrompt|Update quantity?}] to 'No'.
- Press <Esc>, then click [Accept].
