How do I credit items sold at a previous V.A.T. rate?
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Revision as of 09:37, 24 November 2010 by Nigel Smith (talk | contribs)
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Summary
This article explains how to raise a credit note for items sold prior to the change in VAT rate.
United Kingdom Customers:
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More Information
Considerations
- Check that the goods were sold prior to 4th January 2011.
- If you have changed your retail prices, you will need to know the price you charged first time around.
Process
- Once you have decided that you need to credit the goods, you must exit from your current option back to a menu. For example, this should be the "Parts Counter" menu, or the "Stock Control" menu or the "Workshop menu", or "Vehicle Sales" menu.
- From the menu, press <Alt+V> to confirm that you wish to temporarily change your V.A.T. rate to the old rate.
- Go back to the relevant programme and raise the credit note.
- Once you have completed the credit note, you must exit from your current option back to a menu as before.
- Your V.A.T. rate will now be reset to current V.A.T. rate.
- Carry on working as normal.
See also