What print records do I need for the Retention Centre?
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Contents
Summary
This article will detail the Print Records that are used by the "Retention Centre", and if they do not already exist in the system how to create them.
More Information
The "Retention Centre" uses only three Print records for all the tasks it uses, these are for printing of letters and sending of emails and SMS Messages.
Letter Print Record
The "Retention Centre" uses 'Print Record 1' to print out the letters, which by default is set to print to the windows default printer.
 | This printer needs to be Windows Printer not Dot matrix Printer, as the letter will include your company stationary as on your Invoices. |
