How Do I Change my Platinum Password?

Summary

This article explains how to change your Platinum Password. Only users with a certain level of security will be able to do this.

More Information

Go to " Systems Reports & Settings Maintenance Options System Administrator User Maintenance".

• Enter the user code for whom you wish to change the Password (you can press <Ctrl+F1> to search). Press <Enter>.
• Go down to "Password" and press <Ctrl+U> to clear out any password already stored there.
• Type in the new password for the user. Remember that passwords are case-sensitive.
• Press <Enter> and the system will ask you to "Confirm Password".
• Press <Ctrl+U> to clear out any password already stored there.
• Type in the new password for the user. Press <Enter>.
• If the cursor goes back to the "Password" field, then the confirmation password you typed in was different to the original. Repeat the process and try again.
• Press <Esc> and click [Accept] to finalise the change.

The user should now be able to log in with their new password.

See Also

• How do I set up a New User?
• How do I Remove a User From Platinum?
• How do I Deactivate a User?
• Adding Items to Custom Menus
• Why can't a new employee see an existing menu?

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Keywords AND Misspellings

Password, change, login