How to deal with end of day till corrections

Sumamry

This article best describes how to deal with a daily takings report that is not agreeing with the actual takings into the till.

There are three type of discrepancies as follows :-

1. The Wrong Centre.
2. The Wrong Amount.
3. Transaction not on the end of day or the PDQ reconciliation.

More Information

The Wrong Centre

A transaction has posted to a wrong centre, for example £100.00 has been posted to 'Z900' Cash when it should of been posted to 'Z902' Credit Cards.

There are two ways of correcting this, the first; if your system is set-up to update the nominal ledger at month end then you can simple adjust the transaction to the correct centre. The second; if your system updates the nominal ledger straight away then you must post a journal to correct the mistake.

Adjusting the Transaction Centre

Get into "Sales Ledger" -> "Maintenance Options" -> "Adjustments".

• Type the 'Account Code' in and press <Enter>.
• Press <Enter> or type the document number into the 'Document:' and press <Enter>.
• Move the cursor next to the payment and press <E> to edit.
• Move the cursor to the 'Centre:' and change it accordingly.
• <Esc> and <Accept>.

Posting a Correcting Journal

Get into "Nominal Ledger" -> "Journal Entries" -> "Double Entry"

• Enter the centre you want to correct into '1st Centre:'
• Press <Enter>.
• In the description enter "CENTRE CORRECTION" and press <Enter>.
• On the '2nd Centre' Enter the centre you want to journal the full amount to and press <Esc> and <Accept>.

The Wrong Amount

If the amount taken on Platinum is incorrect against the actual money taken and it is a nominal amount, then simply write the figure off and post a correcting journal increasing or decreasing the affected centre bringing it in-line/the same as what's actually been taken.

Writing Off a Nominal Amount

Get into "Nominal Ledger" -> "Journal Entries" -> "Double Entry".

• Enter the centre you want to correct into '1st Centre:'.
• Press [Enter].
• Enter the description as "TILL CORRECTION" and <Enter>.
• On the '2nd Centre' enter 'Z911' "Till Discrepancies".
• Check the values and press <Esc> and [Accept].

Transaction Not on The End of Day or The PDQ Reconciliation

If the discrepancy is NOT one that you are willing to write off then you must find out what's gone wrong and post the necessary correction into Platinum.

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