Difference between revisions of "Articles"

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(→‎Title Confirmed)
 
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* Save the page.
 
* Save the page.
 
* Click on the {{Red|Red}} link you have created to start creating your page.
 
* Click on the {{Red|Red}} link you have created to start creating your page.
−
* '''Follow''' the rules outlined in the [[http://thrash/mediawiki/index.php?title=Writing_Knowledge_Base_Articles guide]] for how to write your article.
+
* '''Follow''' the rules outlined in the [[https://wiki.office.catalyst-uk.com/kb/Writing_Knowledge_Base_Articles guide]] for how to write your article.
  
 
<big>'''Remember:'''</big> What you write here becomes '''live''' the moment you press {{Button|Save}}...
 
<big>'''Remember:'''</big> What you write here becomes '''live''' the moment you press {{Button|Save}}...
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== Knowledge Base ==
 
== Knowledge Base ==
 
Articles in {{Red|Red}} have yet to be written, articles in {{Blue|Blue}} have already been written and their entry here can be removed.
 
Articles in {{Red|Red}} have yet to be written, articles in {{Blue|Blue}} have already been written and their entry here can be removed.
 +
* [[Special:Wantedpages|Empty Pages]].
 +
* [[:Category:Under Development|Articles Under Development]].
 +
* [[:Category:Update|Out of Date Articles]].
  
−
== LEGEND ==
+
=== Title Suggestion ===
−
* -#- = Added to KB Links
+
When an article name is entered here, you must tag the line with today's date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).
−
* -%- = Written and ready
 
−
* [[Special:Wantedpages|Empty Pages]]
 
  
−
=== Unassigned\On Hold ===
+
{{note|text=
−
* [[How can I Hide Customers/Suppliers from the Account Search?]] - CWA Hold
+
* Titles should be in <b>lower case</b> (except for the first letter, any Platinum options and any trade names).
−
* [[Why are Customers Missing when I Search for them?]] - CWA Hold
+
* The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.
−
* [[Why are Suppliers Missing when I Search for them?]] - CWA Hold
+
}}
  
−
=== For Proof Reading ===
+
* {{DataValue|25/03/2022}} - [[How do I deal with manufacturing products?]] - KK
−
* [[What can I do if a Report shows Maximum length of viewable report reached?]] - RH - CWA OK
+
* {{DataValue|19/05/2022}} - [[Setting a job status from Platinum Online]] - KK
−
* [[How do I Create a Dynamic SMS Message?]] - RH - CWA OK
 
−
* [[How do I Deal with Purchases from EU Countries and V.A.T. Reporting?]] - KR - CWA OK
 
−
* [[How do I Create a Contact Reason Code?]] - RG - CWA OK
 
−
* [[How do I Schedule a Technician for a Job?]] - RG - CWA OK
 
−
* [[How do I Configure a USB Barcode Scanner to Allocate Barcodes?]] - RG - CWA OK
 
−
* [[How do I Change the Title on my Advice Notes?]] - RG - CWA OK
 
−
* [[How can I Warn about Parts Being Sold at a Loss?]] - RG - CWA OK
 
−
* [[What are Browser Daemon Control entries on my User Monitor Screen?]] - RG - CWA OK
 
−
* [[How do I Take a Vehicle Deposit without a Sales Order?]] - RG - CWA OK
 
−
----
 
  
−
=== In Progress ===
+
==== Suggestions from Programming! ====
−
* [[How do I Create or Amend Tasks to be done for a Vehicle Handover?]] - JAM - CWA OK
 
  
−
=== Title confirmed ===
+
=== Title Confirmed ===
−
* [[How do I Display Drivers Mobile Numbers on the Planning Screen?]] - RG - CWA OK
+
* {{DataValue|30/04/2019}} - [[How do I account for VAT on hire deposits?]] - KK - CWA OK
−
* [[How do I Remove a Vehicle From my Current Vehicles List?]] - RG - CWA OK
+
* {{DataValue|25/11/2019}} - [[How do I create a purchase order in a supplier currency?]] - KK - CWA OK
−
* [[How do I Deal with an Early Return from Maternity\Paternity Leave?]] - RG - CWA OK  
+
* {{DataValue|16/02/2020}} - [[How do I import a stock quote to a workshop job?]] - NT - CWA OK
−
* [[Why do I Have to Login When I Start a Transaction?]] - RG (Doc Sign in Popup) - CWA OK
+
* {{DataValue|30/03/2020}} - [[How do I credit a customer booking invoice?]] - KK - LW OK
−
* [[How do I Change the Prices on a Group of Stock Codes?]] - RG (Pri + cost change)-CWA OK
+
* {{DataValue|09/04/2020}} - [[How do I transfer a stock quote to a sales order?]] - TL - CWA OK - CH to write
−
* [[How do I Remove a Keeper from a Vehicle?]] - RG - CWA OK
+
* {{DataValue|21/04/2020}} - [[How do I check which units will upload to Catalyst Findit?]] - KK - CWA OK
−
* [[How do I Copy Account Pricing from a Customer to Another?]] - RG - CWA OK
+
* {{DataValue|21/04/2020}} - [[How do I check which third party websites are allocated to my units?]] - KK - CWA OK
−
* [[How do I Delete Account Pricing from my Accounts?]] - RG - CWA OK  
+
* {{DataValue|13/05/2020}} - [[How do I record warranty details on a unit?]] - KK - RT to write
−
* [[How do I Print Account Pricing Information?]] - RG - CWA OK
+
* {{DataValue|13/05/2020}} - [[How do I produce a statement when invoicing?]] - KK - LW OK
−
* [[Why can I not see Vehicle Quotes in Vehicle Sales Documents?]] - RG - CWA OK
+
* {{DataValue|17/06/2020}} - [[How do I balance my unit stock value?]] - KK - CWA OK
 +
* {{DataValue|11/07/2020}} - [[Hitachi Funding feed integration]] - KK - CWA OK
 +
* {{DataValue|10/12/2020}} - [[How do I deal with breaking down a unit for parts?]] - KK
 +
* {{DataValue|16/12/2020}} - [[How do I produce a list of items by commodity code?]] - KK (report needed)
 +
* {{DataValue|16/12/2020}} - [[How do I produce a list of units by commodity code?]] - KK (report needed)
 +
* {{DataValue|20/12/2020}} - [[How do I configure and use cost of sales for labour?]] - KK
 +
* {{DataValue|26/01/2021}} - [[How do I set a job status from within Platinum Online?]] - KK
 +
* {{DataValue|21/06/2021}} - [[How do I remove a unit interest?]] - KK
 +
* {{DataValue|21/06/2021}} - [[How do I resolve an SXBackup in progress message?]] - KK - RG to write
 +
* {{DataValue|24/06/2021}} - [[How do I back up Platinum to the cloud?]] - KK - CH to write
 +
* {{DataValue|09/07/2021}} - [[How do I raise an invoice under the reverse charge scheme?]] - KK
 +
* {{DataValue|11/08/2021}} - [[How do I record company vehicles in Platinum?]] - KK
 +
* {{DataValue|22/09/2021}} - [[How do I convert a stock unit to a hire unit?]] - KK
 +
* {{DataValue|12/01/2022}} - [[What Workshop reports are available?]] - KK
 +
* {{DataValue|01/06/2023}} - [[What Logistics reports are available?]] - KK
 +
* {{DataValue|01/06/2023}} - [[What Sales Prospecting reports are available?]] - KK
 +
* {{DataValue|12/06/2023}} - [[How do I install the HMRC Unit Sales reports?]] - PS
 +
* {{DataValue|07/08/2023}} - [[How do I install the Polaris Inventory Management Reports?]] - PS
 +
* {{DataValue|17/10/2023}} - [[How do I create a unit checksheet on Platinum Online]] - PS
 +
* {{DataValue|23/02/2024}} - [[How do I copy a Logistics job]] - PS
 +
* {{DataValue|28/02/2024}} - [[How do I change a Logistics job dates in bulk]] - PS
 +
* {{DataValue|28/02/2024}} - [[How do I setup Enhanced Check Sheets]] - PS
  
−
* [[How do I Create, Sell & Manage a Service Plan?]] - RH - CWA OK
+
=== On Hold ===
−
* [[How do I Create a Dynamic E-Mail?]] - RH - CWA OK
+
==== Waiting for Mantis ====
−
* [[How do I Delete Customer or Supplier Accounts?]] - RH - CWA OK
 
−
* [[How can I Display an Account Summary Screen?]] - RH - CWA OK (there are a few of these..)
 
−
* [[How can I Print to PDF Remotely?]] - RH - CWA OK
 
−
* [[How can I Upload Information only to my Website?]] -RH - Awaiting Mantis Task#[http://mantis.catalyst/mantis/view.php?id=6024 6024] - CWA OK
 
−
 
 
−
* [[How do I Deal with Fixed Asset Disposals?]] TL - CWA OK
 
−
* [[How do I Create a New Attribute Category?]] - TL - CWA OK
 
−
* [[Using the Inter Company Transfer Option - TL]] - CWA OK
 
−
 
 
−
* [[How do I Start Platinum with a Specific Module or Menu?]] - SJ - CWA OK
 
−
 
 
−
=== Assigned & Awaiting Title Confirmation ===
 
−
==== New Titles ====
 
−
 
 
−
===== RG =====
 
−
* [[How do I Make my PC Print to a Different Printer to Others?]] - RG (Changing term spec alts)
 
−
* [[How do I Print my Rate Tables?]] - RG
 
−
* [[Opening a Platinum Exported File in Excel]] - RG
 
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* [[How can I Make my Retention Centre Letters show my Sites address?]] - RG
 
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* [[How can I Check that my Retention Centre Isn't Sending too Many Messages to the Same Customer?]] - RG
 
−
 
 
−
===== RH =====
 
−
 
 
−
===== TL =====
 
−
 
 
−
===== KR =====
 
−
 
 
−
===== NS =====
 

Latest revision as of 10:06, 19 March 2024

Use this page to add articles.

  • Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
  • Save the page.
  • Click on the Red link you have created to start creating your page.
  • Follow the rules outlined in the [guide] for how to write your article.

Remember: What you write here becomes live the moment you press [Save]...

Knowledge Base

Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.

Title Suggestion

When an article name is entered here, you must tag the line with today's date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).

  • Titles should be in lower case (except for the first letter, any Platinum options and any trade names).
  • The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.

Suggestions from Programming!

Title Confirmed

On Hold

Waiting for Mantis

Retrieved from "https://www.catalyst-uk-support.com/kb/index.php?title=Articles&oldid=44180"