Difference between revisions of "Articles"

From Catalyst
Jump to: navigation, search
(Title Suggestion)
(Title Confirmed)
Line 38: Line 38:
 
* {{DataValue|04/02/2015}} - [[Opening a File Exported from Platinum in Excel]] - RG - CWA OK
 
* {{DataValue|04/02/2015}} - [[Opening a File Exported from Platinum in Excel]] - RG - CWA OK
 
* {{DataValue|04/02/2015}} - [[How can I Check that my Retention Centre Isn't Sending too Many Messages to the Same Customer?]] - RG - CWA - Needs a shorter, snappier title  
 
* {{DataValue|04/02/2015}} - [[How can I Check that my Retention Centre Isn't Sending too Many Messages to the Same Customer?]] - RG - CWA - Needs a shorter, snappier title  
* {{DataValue|04/02/2015}} - [[How do I Copy Account Pricing from a Customer to Another?]] - RG - CWA OK
+
* {{DataValue|04/02/2015}} - [[How do I Copy Account Pricing from a Customer to Another?]] - RG - CWA OK - Written
 
* {{DataValue|24/02/2015}} - [[Payroll Tax Code Changes 2015-2016]] - RG - CWA OK
 
* {{DataValue|24/02/2015}} - [[Payroll Tax Code Changes 2015-2016]] - RG - CWA OK
 
* {{DataValue|25/02/2015}} - [[How do I Deal with Credit Charges?]] - CWA OK
 
* {{DataValue|25/02/2015}} - [[How do I Deal with Credit Charges?]] - CWA OK
  
* {{DataValue|12/03/2015}} - [[Suzuki CSI Service Data Uploader.]] - KK - CWA OK
+
* {{DataValue|12/03/2015}} - [[Suzuki CSI Service Data Uploader.]] - KK - CWA OK - Written KK
  
 
=== On Hold ===
 
=== On Hold ===
 
==== Waiting for Mantis ====
 
==== Waiting for Mantis ====
 
* {{DataValue|#0006024}} - [[How can I Upload Information only to my Website?]] - CWA OK
 
* {{DataValue|#0006024}} - [[How can I Upload Information only to my Website?]] - CWA OK

Revision as of 12:50, 18 March 2015

Use this page to add articles.

  • Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
  • Save the page.
  • Click on the Red link you have created to start creating your page.
  • Follow the rules outlined in the [guide] for how to write your article.

Remember: What you write here becomes live the moment you press [Save]...

Knowledge Base

Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.

Title Suggestion

When an article name is entered here, you must tag the line with todays date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).

  • The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.


Title Confirmed

a few of these..)

On Hold

Waiting for Mantis