Difference between revisions of "Can I add anything to tickets after invoicing?"
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== Summary == | == Summary == | ||
This article explains what and how you can add to tickets or jobs after you have invoiced them. | This article explains what and how you can add to tickets or jobs after you have invoiced them. | ||
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Go to "Logistics Management" -> "Job Planning". | Go to "Logistics Management" -> "Job Planning". | ||
* Find the job in which you are interested. | * Find the job in which you are interested. | ||
− | * Press {{KeyPress|C-F10}} to open the "Post Delivery Information" | + | * Press {{KeyPress|C-F10}} to open the "Post Delivery Information" tab. |
* The fields available are: | * The fields available are: | ||
− | ** {{DataPrompt|Job Satisfactory:}} - | + | ** {{DataPrompt|Job Satisfactory:}} - Was the job satisfactory?. |
− | ** {{DataPrompt| | + | ** {{DataPrompt|Problems:}} - If a job is not satisfactory, you can create Problem Codes to report about, so that you can analyse sub-contractor and driver performance. |
− | ** {{DataPrompt| | + | ** {{DataPrompt|Delivery Notes:}}You may add specific notes about any problems if none of the other fields are appropriate. |
− | + | * You may also enter analysis codes against the job on the "Analysis" tab. | |
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{{FAQ}}{{KB_Tags|Ticket, Job, Invoice, Amend, Delivery, analysis}}{{KB_TI}} | {{FAQ}}{{KB_Tags|Ticket, Job, Invoice, Amend, Delivery, analysis}}{{KB_TI}} |
Revision as of 10:33, 26 February 2010
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This article or section applies to a Platinum feature currently being developed. Be aware: Content may change. |
Summary
This article explains what and how you can add to tickets or jobs after you have invoiced them.
More Information
Go to "Logistics Management" -> "Job Planning".
- Find the job in which you are interested.
- Press <Ctrl+F10> to open the "Post Delivery Information" tab.
- The fields available are:
- "Job Satisfactory:" - Was the job satisfactory?.
- "Problems:" - If a job is not satisfactory, you can create Problem Codes to report about, so that you can analyse sub-contractor and driver performance.
- "Delivery Notes:"You may add specific notes about any problems if none of the other fields are appropriate.
- You may also enter analysis codes against the job on the "Analysis" tab.