Difference between revisions of "Downloading a Platinum update"

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Available to everyone with a current maintenance contract for their copy of Platinum Software.
 
Available to everyone with a current maintenance contract for their copy of Platinum Software.
  
Click [http://www.catalyst-uk-support.com/invision/index.php?showforum=24 here] to download the latest version of Platinum.
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=== Downloading Platinum ===
 
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Use the "Help" -> "Software Support" -> "Download Latest Version" from within Platinum to get to this page.
=== Downloading the Update ===
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* Click [http://www.catalyst-uk-support.com/invision/index.php?showforum=24 here] to download the latest version of Platinum.
Use the "Help" -> "Software Support" -> "Download Latest Version" from within Platinum.
 
* Click on "Download" then wait for a few moments. A "File Download" box will appear.
 
 
* Click {{Button|Save}} then use the browser to choose "Desktop" (if you have previously downloaded an update you should first delete the icon called {{FilePath|platwin.exe}} from your desktop).
 
* Click {{Button|Save}} then use the browser to choose "Desktop" (if you have previously downloaded an update you should first delete the icon called {{FilePath|platwin.exe}} from your desktop).
 
* Click {{Button|Save}}.
 
* Click {{Button|Save}}.
* The download should take around 2 – 5 minutes depending on your connection, and should be between 8 & 9 Mb.
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* The download should take around 2 – 5 minutes depending on your connection, and should be between 8 & 9mb.
  
 
{{Note|text='''Important:''' If the download takes a very short time (a couple of seconds), then you have a corrupted download and will need to download again.}}
 
{{Note|text='''Important:''' If the download takes a very short time (a couple of seconds), then you have a corrupted download and will need to download again.}}

Revision as of 11:24, 6 March 2008

Software Update

Available to everyone with a current maintenance contract for their copy of Platinum Software.

Downloading Platinum

Use the "Help" -> "Software Support" -> "Download Latest Version" from within Platinum to get to this page.

  • Click here to download the latest version of Platinum.
  • Click [Save] then use the browser to choose "Desktop" (if you have previously downloaded an update you should first delete the icon called 'platwin.exe' from your desktop).
  • Click [Save].
  • The download should take around 2 – 5 minutes depending on your connection, and should be between 8 & 9mb.
Important: If the download takes a very short time (a couple of seconds), then you have a corrupted download and will need to download again.

Running the Update

To run an update from the downloaded file make sure all users including you are out of Platinum.

  • Double click the 'platwin.exe' icon on your desktop.
  • Click [Yes] to update your software.
  • When the update has finished choose [Close] then read the changes displayed on your screen.

To run an update from a CD.

  • Insert the CD into your pc and make sure all users including yourself are out of Platinum.
  • When the update screen appears click the first option "Update Platinum Software".
  • Click [Yes] to update your software.
  • When the update has finished choose [Close] then read the changes displayed on your screen.


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Keywords AND Misspellings
platinum download, platwin, program update, download, downloading