Difference between revisions of "How do I Log whether a Job was Delivered Satisfactorily?"
From Catalyst
m |
(Bulk update) |
||
Line 1: | Line 1: | ||
− | ==Summary== | + | == Summary == |
The following article explains how to log whether a logistics job has been delivered satisfactorily or not. | The following article explains how to log whether a logistics job has been delivered satisfactorily or not. | ||
− | ==More Information== | + | == More Information == |
Go to {{Menu|{{TI}}|Job Planning}}. | Go to {{Menu|{{TI}}|Job Planning}}. | ||
*Click on the {{Button|Advanced}} button. | *Click on the {{Button|Advanced}} button. | ||
Line 14: | Line 14: | ||
*Click {{KeyPress|Done}} and {{KeyPress|Accept}} to save the changes to the job. | *Click {{KeyPress|Done}} and {{KeyPress|Accept}} to save the changes to the job. | ||
− | ==See also== | + | == See also == |
* [[How do I Configure my Logistics Planning?]] | * [[How do I Configure my Logistics Planning?]] | ||
* [[Entering Logistics Management Jobs]] | * [[Entering Logistics Management Jobs]] | ||
Line 21: | Line 21: | ||
* [[How do I Add Post Delivery Problem Codes?]] | * [[How do I Add Post Delivery Problem Codes?]] | ||
− | {{KB_Tags| | + | {{KB_Tags|ticket, job, happy, post, delivery, satisfaction, problems}} |
− | {{ | + | {{Hint}}{{KB_TI}} |
Revision as of 06:31, 22 December 2018
Summary
The following article explains how to log whether a logistics job has been delivered satisfactorily or not.
More Information
Go to " Logistics Management Job Planning".
- Click on the [Advanced] button.
- Using the various search fields available, search for the logistics job against which you wish to record information and press <search>.
- Now press <F5> or click [Edit] to go into the job in question.
- Select the [Post Delivery] tab.
- In the "Job Satisfactory?" field, select whether the customer was happy with the delivery or not.
- In the "Problems" field, enter a problem code if needed, or press <Ctrl+F1> to search for it.
- If a suitable problem code does not exist, see here for details on creating the code.
- In the "Notes" field, enter any applicable comments relating to the job.
- Click <Done> and <Accept> to save the changes to the job.
See also
- How do I Configure my Logistics Planning?
- Entering Logistics Management Jobs
- Viewing Current Haulage Jobs
- How do I Create Post Delivery Problem Codes?
- How do I Add Post Delivery Problem Codes?