Difference between revisions of "How do I Log whether a Job was Delivered Satisfactorily?"
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| − | + | == Summary == | |
| − | ==Summary== | + | The following article explains how to log whether a logistics job has been delivered satisfactorily or not. |
| − | The following article explains how | ||
| − | ==More Information== | + | == More Information == |
| − | Go to {{Menu|{{TI}}|Job Planning}} | + | Go to {{Menu|{{TI}}|Job Planning}}. |
*Click on the {{Button|Advanced}} button. | *Click on the {{Button|Advanced}} button. | ||
| − | *Using the various search fields available, search for the logistics job you wish to record information | + | *Using the various search fields available, search for the logistics job against which you wish to record information and press {{KeyPress|search}}. |
*Now press {{KeyPress|F5}} or click {{Button|Edit}} to go into the job in question. | *Now press {{KeyPress|F5}} or click {{Button|Edit}} to go into the job in question. | ||
*Select the {{Tab|Post Delivery}} tab. | *Select the {{Tab|Post Delivery}} tab. | ||
*In the {{DataPrompt|Job Satisfactory?}} field, select whether the customer was happy with the delivery or not. | *In the {{DataPrompt|Job Satisfactory?}} field, select whether the customer was happy with the delivery or not. | ||
| − | *In the {{DataPrompt|Problems}} field, enter a problem code if needed, or press {{KeyPress| | + | *In the {{DataPrompt|Problems}} field, enter a problem code if needed, or press {{KeyPress|C-F1}} to search for it. |
| − | **If a suitable problem code does not exist see [[How do I | + | **If a suitable problem code does not exist, see [[How do I Create Post Delivery Problem Codes?|here]] for details on creating the code. |
*In the {{DataPrompt|Notes}} field, enter any applicable comments relating to the job. | *In the {{DataPrompt|Notes}} field, enter any applicable comments relating to the job. | ||
*Click {{KeyPress|Done}} and {{KeyPress|Accept}} to save the changes to the job. | *Click {{KeyPress|Done}} and {{KeyPress|Accept}} to save the changes to the job. | ||
| − | ==See | + | == See also == |
| − | + | * [[How do I configure my logistics planning?]] | |
| − | * [[How do I | + | * [[How do I create a logistics job?]] |
| − | + | * [[Viewing current logistics jobs]] | |
| − | * [[How do I | + | * [[How do I Create Post Delivery Problem Codes?]] |
| − | * [[ | + | * [[How do I Add Post Delivery Problem Codes?]] |
| − | * [[How do I Create | ||
| − | * [[How do I Add | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | {{KB_Tags| | + | {{KB_Tags|ticket, job, happy, post, delivery, satisfaction, problems}} |
| − | {{ | + | {{How}}{{Hint}}{{KB_TI}} |
Latest revision as of 05:31, 19 June 2019
Summary
The following article explains how to log whether a logistics job has been delivered satisfactorily or not.
More Information
Go to " Logistics Management Job Planning".
- Click on the [Advanced] button.
- Using the various search fields available, search for the logistics job against which you wish to record information and press <search>.
- Now press <F5> or click [Edit] to go into the job in question.
- Select the [Post Delivery] tab.
- In the "Job Satisfactory?" field, select whether the customer was happy with the delivery or not.
- In the "Problems" field, enter a problem code if needed, or press <Ctrl+F1> to search for it.
- If a suitable problem code does not exist, see here for details on creating the code.
- In the "Notes" field, enter any applicable comments relating to the job.
- Click <Done> and <Accept> to save the changes to the job.
See also
- How do I configure my logistics planning?
- How do I create a logistics job?
- Viewing current logistics jobs
- How do I Create Post Delivery Problem Codes?
- How do I Add Post Delivery Problem Codes?
