Difference between revisions of "How do I Log whether a Job was Delivered Satisfactorily?"

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*In the {{DataPrompt|Job Satisfactory?}} field, select whether the customer was happy with the delivery or not.
 
*In the {{DataPrompt|Job Satisfactory?}} field, select whether the customer was happy with the delivery or not.
 
*In the {{DataPrompt|Problems}} field, enter a problem code if needed, or press {{KeyPress|Ctrl-F1}} to search for it.
 
*In the {{DataPrompt|Problems}} field, enter a problem code if needed, or press {{KeyPress|Ctrl-F1}} to search for it.
**If a suitable problem code does not exist see [[How do I Add Post Delivery Problem Codes?|here]] for details on creating the code.
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**If a suitable problem code does not exist see [[How do I Create Post Delivery Problem Codes?|here]] for details on creating the code.
 
*In the {{DataPrompt|Notes}} field, enter any applicable comments relating to the job.
 
*In the {{DataPrompt|Notes}} field, enter any applicable comments relating to the job.
 
*Click {{KeyPress|Done}} and {{KeyPress|Accept}} to save the changes to the job.
 
*Click {{KeyPress|Done}} and {{KeyPress|Accept}} to save the changes to the job.

Revision as of 12:26, 12 September 2013

Summary

The following article explains how you log whether a logistics job has been delivered satisfactorily or not.

More Information

Go to " Logistics Management Job Planning"

  • Click on the [Advanced] button.
  • Using the various search fields available, search for the logistics job you wish to record information against and press <search>.
  • Now press <F5> or click [Edit] to go into the job in question.
  • Select the [Post Delivery] tab.
  • In the "Job Satisfactory?" field, select whether the customer was happy with the delivery or not.
  • In the "Problems" field, enter a problem code if needed, or press <Ctrl-F1> to search for it.
    • If a suitable problem code does not exist see here for details on creating the code.
  • In the "Notes" field, enter any applicable comments relating to the job.
  • Click <Done> and <Accept> to save the changes to the job.

See Also


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Keywords AND Misspellings
Ticket, Job, Happy, Post, Delivery, satisfaction, problems