Difference between revisions of "How do I Prevent the "Do you want to run this file" Message?"
From Catalyst
Dave Laundon (talk | contribs) |
Dave Laundon (talk | contribs) |
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== Summary == | == Summary == | ||
− | Sometimes when a PC updates | + | Sometimes when a PC is first set up, up updates Internet explorer as part of a manual or automatic update, you can get the following error when starting Platinum: |
<pre> | <pre> | ||
− | + | Do you want to run this file? | |
− | CR32.exe | + | Name: CR32.exe |
+ | Publisher: Catalyst Computer Systems Ltd | ||
+ | Type: Application | ||
− | + | Run, Cancel. | |
</pre> | </pre> | ||
− | This problem occurs due to some extra security | + | This problem occurs due to some extra security in Internet explorer. |
{{Note|text='''Firefox users''' - If you are using Firefox as your default web browser, and have had an update to Internet Explorer, you will still get this problem.}} | {{Note|text='''Firefox users''' - If you are using Firefox as your default web browser, and have had an update to Internet Explorer, you will still get this problem.}} | ||
Line 40: | Line 42: | ||
* [[How can I Pin a Platinum Shortcut to my Windows Taskbar?]] | * [[How can I Pin a Platinum Shortcut to my Windows Taskbar?]] | ||
− | {{KB_Tags|Publish | + | {{KB_Tags|Publish, Internet, vista, explorer, IE, Unknown publisher}} |
{{Hint}} {{TShoot}} {{ZN_Admin}} {{GStart}} {{FAQ}} | {{Hint}} {{TShoot}} {{ZN_Admin}} {{GStart}} {{FAQ}} |
Revision as of 14:40, 2 November 2016
Summary
Sometimes when a PC is first set up, up updates Internet explorer as part of a manual or automatic update, you can get the following error when starting Platinum:
Do you want to run this file? Name: CR32.exe Publisher: Catalyst Computer Systems Ltd Type: Application Run, Cancel.
This problem occurs due to some extra security in Internet explorer.
Firefox users - If you are using Firefox as your default web browser, and have had an update to Internet Explorer, you will still get this problem. |
More Information
To get rid of this message you need to tweak the Internet Explorer settings in the following way:
- Right click "Internet explorer" Icon.
- Left click "Properties".
- Left click "Security" Tab.
- Left click "Local Intranet" option.
- Left click [Sites] button.
- Left click [Advanced...] button.
- Copy and paste the line below into the "Add this website to the Zone" box replacing "<<SERVER NAME>>" with the name of your file server.
file://<<SERVER NAME>>
- Then left click [Add] then 'file://"the name of your server"' will appear in "Websites:" box.
- Left click the [Close] button.
- Left click the [OK] button.
- Left click the [OK] button.
See also
- Contact Catalyst
- How do I Set up Platinum Shortcuts on a new PC?
- Platinum Login Errors Explained
- How do I Activate my New Platinum Terminal?
- How do I get my PC's Platinum Terminal ID?
- How can I Pin a Platinum Shortcut to my Windows Taskbar?