How do I Prevent the "Do you want to run this file" Message?

Summary

Sometimes when a PC updates to Internet explorer 7 as part of a manual or automatic update you can get the following error when starting Platinum.

The Publisher of the following program could not be Recognised

CR32.exe

Do you want to Run or Cancel.

This problem occurs due to some extra security added into Internet explorer 7. So whether you are using Windows XP and have upgraded the version of your web browser (by running a windows update) or if you are using Windows Vista you will get this problem.

Firefox users - If you are using Firefox as your default web browser, and have had an update to Internet Explorer, you will still get this problem.

More Information

To get rid of this message you need to tweak the Internet Explorer settings in the following way:

• Right click "Internet explorer" Icon.
• Left click "Properties".
• Left click "Security" Tab.
• Left click "Local Intranet" option.
• Left click [Sites] button.
• Left click [Advanced...] button.
• Copy and paste the line below into the "Add this website to the Zone" box replacing "<<SERVER NAME>>" with the name of your file server.

 file://<<SERVER NAME>>

• Then left click [Add] then 'file://"the name of your server"' will appear in "Websites:" box.
• Left click the [Close] button.
• Left click the [OK] button.
• Left click the [OK] button.

See also

• Contact Catalyst
• How do I Set up Platinum Shortcuts on a new PC?
• Platinum Login Errors Explained
• How do I Activate my New Platinum Terminal?
• How do I get my PC's Platinum Terminal ID?
• How can I Pin a Platinum Shortcut to my Windows Taskbar?

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Keywords AND Misspellings

Publish, Publisher, Internet, vista, explorer, IE7, Unknown