Difference between revisions of "How do I Uninstall Platinum Data Manager Server?"

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== Summary ==
 
== Summary ==
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This article will explain how to uninstall the Platinum Data Manager service, this service is known as CDMS. This should only be done if you are no longer using the Platinum program and ideally done by an IT technician or Catalyst.
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This article will explain how to uninstall the Platinum Data Manager service. This service is known as CDMS. This should only be done if you are no longer using the Platinum program and ideally done by an IT technician.
  
 
== More Information ==
 
== More Information ==
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First you will need to stop the service, to do this go to the services on the computer CDMS was installed on, Finding the services list can be different depending on the operating system of the computer, one way it can be found is by opening the task manager and choosing the Service Tab. CDMS will appear in the services with the name "CDM Server" or "CDMS".  {{Button|right mouse}} click on the service and choose the stop option.
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First you will need to stop the service. To do this, go to the Services option on the computer on which CDMS was installed. This is likely to be the server machine for Platinum.
  
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Now open a command prompt and navigate to the sxutils folder this will be found in the network drive that Platinum was installed on and {{FilePath|Sx\sxutils}}.
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Finding the Services list can be different depending on the operating system of the computer.
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* Open Task Manager and choose the {{Tab|Service}} tab.
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* CDMS will appear in the services with the name "CDM Server" or "CDMS".
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* {{Button|Right mouse}} click on the CDMS service and choose the Stop option.
  
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Now type into the command prompt {{DataPrompt|CDMS -U}} or {{DataPrompt|SC DELETE CDMS}} and press {{Button|Enter}}.
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* Open a command prompt and navigate to the {{FilePath|SX\SXUTILS}} folder. This will be found in the network drive on which Platinum was installed.
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This will delete the service, you should now delete the CDM.ini file, and then reboot the PC to finish the uninstall.
 
  
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* Type <code>CDMS -U</code> or <code>SC DELETE CDMS</code> and press {{KeyPress|ENTER}}.
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This will delete the service. You should now delete the CDM.ini file, and then reboot the computer to finish uninstalling the service.
  
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== See Also ==
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== See also ==
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* [[How do I Uninstall Platinum Web Daemon?]]
 
* [[How do I Uninstall Platinum Web Daemon?]]
  
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{{KB_Tags|cdms, cdm server, uninstall}}
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{{KB_Tags|CDMS, CDM Server, Uninstall}}
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{{How}}

Latest revision as of 05:32, 19 June 2019

Summary

This article will explain how to uninstall the Platinum Data Manager service. This service is known as CDMS. This should only be done if you are no longer using the Platinum program and ideally done by an IT technician.

More Information

First you will need to stop the service. To do this, go to the Services option on the computer on which CDMS was installed. This is likely to be the server machine for Platinum.

Finding the Services list can be different depending on the operating system of the computer.

  • Open Task Manager and choose the [Service] tab.
  • CDMS will appear in the services with the name "CDM Server" or "CDMS".
  • [Right mouse] click on the CDMS service and choose the Stop option.
  • Open a command prompt and navigate to the 'SX\SXUTILS' folder. This will be found in the network drive on which Platinum was installed.
  • Type CDMS -U or SC DELETE CDMS and press <Enter>.

This will delete the service. You should now delete the CDM.ini file, and then reboot the computer to finish uninstalling the service.

See also


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Keywords AND Misspellings
cdms, cdm server, uninstall
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