Difference between revisions of "How do I Uninstall Platinum Data Manager Server?"
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Now open a command prompt and navigate to the sxutils folder this will be found in the network drive that Platinum was installed on and {{FilePath|Sx\sxutils}}. | Now open a command prompt and navigate to the sxutils folder this will be found in the network drive that Platinum was installed on and {{FilePath|Sx\sxutils}}. | ||
− | Now type into the command prompt {{DataPrompt|CDMS -U}} or {{ | + | Now type into the command prompt {{DataPrompt|CDMS -U}} or {{DataPrompt|SC DELETE CDMS}} and press {{Button|Enter}}. |
This will delete the service, you should now delete the CDM.ini file, and then reboot the PC to finish the uninstall. | This will delete the service, you should now delete the CDM.ini file, and then reboot the PC to finish the uninstall. | ||
Revision as of 11:15, 23 October 2018
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Summary
This article will explain how to uninstall the Platinum Data Manager service, this service is known as CDMS. This should only be done if you are no longer using the Platinum program and ideally done by an IT technician or Catalyst.
More Information
First you will need to stop the service, to do this go to the services on the computer CDMS was installed on, Finding the services list can be different depending on the operating system of the computer, one way it can be found is by opening the task manager and choosing the Service Tab. CDMS will appear in the services with the name "CDM Server" or "CDMS". [right mouse] click on the service and choose the stop option.
Now open a command prompt and navigate to the sxutils folder this will be found in the network drive that Platinum was installed on and 'Sx\sxutils'.
Now type into the command prompt "CDMS -U" or "SC DELETE CDMS" and press [Enter]. This will delete the service, you should now delete the CDM.ini file, and then reboot the PC to finish the uninstall.
See Also