How do I create a dynamic SMS message?

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Summary

This article will explain how to create a Dynamic SMS Message.

More Information

In order to create a Dynamic SMS Message you will need to, click on " Messages" at the top of Platinum on the "Task Bar" and then go to " SMS Messages Manage Messages".

  • Press <F6> or click the [Add] button.
  • On the new screen that appears you will need to do the following:
    • Give the Message a "Description:".
    • Set the "From:" to 'Fixed text'.
      • Then enter up to eleven characters. (This will show when the message is received by the recipient.)
    • Set the "Text source" to 'Dynamic text'.
    • The next part is to select the module where the report that has the "Dynamic text" is located.
      (For Example: A text message notifying a customer that their vehicle is ready for collection, would need to run from the Workshop. So you would need to select 'Workshop Management' in the drop down.)
    • Finally the you will need to enter in the 'Code' for the report, which contains the "Dynamic text". (i.e. '}AA'.).