How do I deal with returning a unit to a supplier?
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Summary
This article explains how to deal with returning a unit to a supplier and the accounts implications.
To return a unit when using the the Unit Purchase Ordering system, please follow this article How do I return a unit to a supplier?
More Information
If you need to return a unit to a supplier they will usually issue you with a credit note. In Platinum you need to change the status of the unit to indicate it has been returned. This will result in the nominal postings for the stock of units being reversed. Your credit note should be posted to the same unit purchase centre as you post your unit purchase invoices to.
You may need to create a new status for 'RET - Returned to Supplier'. This should be a non-stock status. See How do I create a unit status?.
- Go to " Unit Sales Add or Edit Units".
- Find the unit record and click [Edit].
- Go to the "Status" field and change the status to your returned status.
- Click [Done] and [Accept].
![]() | The system will immediately post a journal to Credit your Stock of Units code (usually 70001 or 71001) and Debit your Unit Accruals code (usually Z940). |
- When you receive the credit note from your supplier you should post it using Purchase Ledger Postings as usual.
- Allocate it to your purchase centre which links to your Unit Accruals nominal centre (usually 200).
- In the supplier wishes to refund expenses incurred e.g. delivery costs, allocate it to a purchase centre which links to Unit Expense Accrurals nominal centre (usually 201).
![]() | Returning a unit will also reverse the postings for any expenses posted to the unit. If these expenses are not being refunded e.g. delivery costs, then you should post a journal to Credit Expense Accruals (usually Z944) and Debit a suitable P&L Cost or Overhead centre. |
See also