Difference between revisions of "How do I edit unit sales mailshot letters?"

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{{Incomplete}}
 
 
== Summary ==
 
== Summary ==
From within the Vehicle Sales Menu, there is an option to send various Mailshots to customers. eg, New/Used Thank You Letters etc. These Letters can be edited from the default installed.  The following explains how to do this.
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This article explains how to edit {{VS}} mailshot letters. There will be some standard letters included with the system, but you may want to customise them to your own requirements.
  
==Detailed==
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== More Information ==
Go to "Vehicle Sales" -> "Vehicle Sales Mailshots" and tap {{KeyPress|Enter}} to view the current list of installed Mailshots.
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Go to "Vehicle Sales" -> "Vehicle Sales Mailshots" and press {{KeyPress|Enter}} to view the current list of installed Mailshots.
  
 
Some examples listed are:
 
Some examples listed are:
*NEW Thank You Letter
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* NEW Thank You Letter
*USED Thank You Letter
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* USED Thank You Letter
*Vehicle Service Reminder
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* Vehicle Service Reminder
*Vehicle MOT Reminder
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* Vehicle MOT Reminder
  
 
If you don't see any of the above Mailshots, please contact Catalyst Support for further assistance.
 
If you don't see any of the above Mailshots, please contact Catalyst Support for further assistance.
  
  
===Editing a Mailshot===
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=== Editing a Mailshot ===
*Select any of the listed Mailshots and press {{KeyPress|Edit}}
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* Select any of the listed Mailshots and press {{Button|Edit}}.
*On the window that pops up, click {{KeyPress|Edit the Letter}}
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* Click {{Button|Edit the Letter}}
  
*This should open up Notepad and display a series of code and text.  If you scroll down the page, towards the centre of the document, you will see the body of the text. (The letter contents)
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* This should open up Notepad and display a series of codes and text.  If you scroll down the page, towards the centre of the document, you will see the text of the letter.
*Any of the text to the right of the "}" symbol can be edited; eg:
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* Any of the text to the right of the "}" symbol can be edited; eg:
 
**^{M 9,129}Thank you for purchasing your new
 
**^{M 9,129}Thank you for purchasing your new
 
*can be changed to:
 
*can be changed to:
 
**^{M 9,129}Thank you for purchasing your used
 
**^{M 9,129}Thank you for purchasing your used
*etc.....
 
*Please note, any string that begins with an "$" MUST be kept in as this is a token used by Platinum and is pulling various information from file to print on each individual letter, for example, the customers name or vehicle make etc.
 
  
*When you have finished editing the letter, click {{KeyPress|File}}->{{KeyPress|Save}} and then click {{KeyPress|File}}->{{KeyPress|Exit}}
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* Please note, any string that begins with an "$" is pulling information from file to print on each individual letter, for example, the customer's name or vehicle make etc. To see a list of the items that can go after the "$", please see the Report Generator Variables list under {{VS}} in the knowledge base.
*Now click{{KeyPress|Accept}} and then click{{KeyPress|Finish Editing}}
 
  
You are now ready to run your amended Mailshot by pressing{{KeyPress|Start}} and then following the on-screen prompts.
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* When you have finished editing the letter, click {{Button|File}} then  {{Button|Exit}}. Click {{Button|Yes}} to save the changes.
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* Press {{KeyPress|ESC} and click {{Button|Accept}} and then click {{Button|Finish Editing}}.
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You are now ready to run your amended Mailshot by pressing {{Button|Start}} and then following the on-screen prompts.
  
 
== See Also ==
 
== See Also ==
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*[[How do I Send MOT Reminders from Workshop Management?]]
 
*[[How do I Send MOT Reminders from Workshop Management?]]
  
{{FAQ}}{{KB_Tags|mail, shot, letter, mailshot, reminder, remind, mot, Change}}{{KB_WS}}{{ZN_Admin}}
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{{FAQ}}{{KB_Tags|mail, shot, letter, mailshot, Change}}{{KB_VS}}{{ZN_Admin}}

Revision as of 08:43, 7 April 2009

Summary

This article explains how to edit Unit Sales mailshot letters. There will be some standard letters included with the system, but you may want to customise them to your own requirements.

More Information

Go to "Vehicle Sales" -> "Vehicle Sales Mailshots" and press <Enter> to view the current list of installed Mailshots.

Some examples listed are:

  • NEW Thank You Letter
  • USED Thank You Letter
  • Vehicle Service Reminder
  • Vehicle MOT Reminder

If you don't see any of the above Mailshots, please contact Catalyst Support for further assistance.


Editing a Mailshot

  • Select any of the listed Mailshots and press [Edit].
  • Click [Edit the Letter]
  • This should open up Notepad and display a series of codes and text. If you scroll down the page, towards the centre of the document, you will see the text of the letter.
  • Any of the text to the right of the "}" symbol can be edited; eg:
    • ^{M 9,129}Thank you for purchasing your new
  • can be changed to:
    • ^{M 9,129}Thank you for purchasing your used
  • Please note, any string that begins with an "$" is pulling information from file to print on each individual letter, for example, the customer's name or vehicle make etc. To see a list of the items that can go after the "$", please see the Report Generator Variables list under Unit Sales in the knowledge base.
  • When you have finished editing the letter, click [File] then [Exit]. Click [Yes] to save the changes.
  • Press {{KeyPress|ESC} and click [Accept] and then click [Finish Editing].

You are now ready to run your amended Mailshot by pressing [Start] and then following the on-screen prompts.

See Also


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Keywords AND Misspellings
mail, shot, letter, mailshot, Change