Difference between revisions of "How do I exclude customers from bulk mailing?"
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| + | There maybe cases whereby a particular customer would not wish to be contacted with promotional emails from platinum (e.g. a death in the family) It is possible to add a marker on a customer so they no longer get any mailings sent from the Marketing system. | ||
| + | |||
| + | *From a customer account anywhere in the system press {{KeyPress|S-F10}}. | ||
| + | *Click on the "Attributes" Tab. | ||
| + | |||
| + | Here you will see the following exclusions in the unallocated box: | ||
| + | |||
| + | *'''Message Exclusion''' - ''This is a global exclusion to not send any messages to the customer'' | ||
| + | *'''Email Exclusion''' - ''This excludes the customer from messages sent by email'' | ||
| + | *'''SMS Exclusion''' - ''This excludes the customer from messages sent through SMS Test Messages'' | ||
| + | |||
| + | *To add simply select the exclusion you require and click the {{Button|->}} button to allocate the exclusion to that account | ||
| + | |||
| + | This will stop any mailings of the selected type to this account from this point on. | ||
| + | |||
| + | == See also == | ||
| + | *[[How do I send bulk email messages?]] | ||
| + | *[[How do I send bulk SMS messages?]] | ||
| + | *[[How to Use Vehicle Marketing]] | ||
| + | *[[How to Use Workshop Marketing]] | ||
| + | *[[How to Use Stock Control Marketing]] | ||
| + | *[[How do I Exclude Vehicles from Bulk Mailing?]] | ||
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| + | {{KB_Tags|Market, marketing, exclusion, no mail, no email, no sms}} | ||
| + | {{KB_SL}} {{KB_WS}} {{KB_ST}} {{KB_VS}} | ||
| + | {{FAQ}} {{ZN_Admin}} | ||
Revision as of 10:43, 3 December 2009
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This article or section is under review. Be aware: Content may change as the document is reviewed. |
There maybe cases whereby a particular customer would not wish to be contacted with promotional emails from platinum (e.g. a death in the family) It is possible to add a marker on a customer so they no longer get any mailings sent from the Marketing system.
- From a customer account anywhere in the system press <Shift+F10>.
- Click on the "Attributes" Tab.
Here you will see the following exclusions in the unallocated box:
- Message Exclusion - This is a global exclusion to not send any messages to the customer
- Email Exclusion - This excludes the customer from messages sent by email
- SMS Exclusion - This excludes the customer from messages sent through SMS Test Messages
- To add simply select the exclusion you require and click the [->] button to allocate the exclusion to that account
This will stop any mailings of the selected type to this account from this point on.
See also
- How do I send bulk email messages?
- How do I send bulk SMS messages?
- How to Use Vehicle Marketing
- How to Use Workshop Marketing
- How to Use Stock Control Marketing
- How do I Exclude Vehicles from Bulk Mailing?
