Difference between revisions of "How do I print a satisfaction note for a workshop insurance job?"

From Catalyst
Jump to: navigation, search
m
Line 3: Line 3:
  
 
==More Information==  
 
==More Information==  
You will need to have processed your workshop job in the approved manner. See [[How do I Create a Insurance Workshop Job?|How do I Create a Insurance Workshop Job?]].
+
You will need to have processed your workshop job in the approved manner. See [[How do I Create an Insurance Workshop Job?]].
 
 
  
 
When the Vehicle is ready for the customer to collect, you will need to go  
 
When the Vehicle is ready for the customer to collect, you will need to go  
 
{{Menu|{{WS}}|Job Reports|Workshop Report Generator}}.
 
{{Menu|{{WS}}|Job Reports|Workshop Report Generator}}.
 
  
 
*At the {{DataPrompt|Filter on:}}, enter {{DataValue|SAT}} and then press {{KeyPress|Enter}} to Search. This will bring back a report called Satisfaction Note.
 
*At the {{DataPrompt|Filter on:}}, enter {{DataValue|SAT}} and then press {{KeyPress|Enter}} to Search. This will bring back a report called Satisfaction Note.
Line 17: Line 15:
 
*Press {{KeyPress|ESC}} to exit from here.
 
*Press {{KeyPress|ESC}} to exit from here.
  
{{Information| If you do not have this report in your system then contact Hotline Support on '''01162301500''' or email [mailto:Support@catalyst-uk.com Support@catalyst-uk.com]}}
+
{{Information| If you do not have this report in your system then {{SupportContact}}}}.
 
 
  
 
{{Hint}}{{KB_Tags|Insurance, Workshop, Satisfaction, Note, Job}}{{KB_WS}}{{ZN_WorkshopManager}}
 
{{Hint}}{{KB_Tags|Insurance, Workshop, Satisfaction, Note, Job}}{{KB_WS}}{{ZN_WorkshopManager}}

Revision as of 13:27, 22 August 2011

Summary

This article explains how to print a Job Satisfaction Note for an Insurance Job.

More Information

You will need to have processed your workshop job in the approved manner. See How do I Create an Insurance Workshop Job?.

When the Vehicle is ready for the customer to collect, you will need to go " Workshop Job Reports Workshop Report Generator".

  • At the "Filter on:", enter 'SAT' and then press <Enter> to Search. This will bring back a report called Satisfaction Note.
  • Click [Start] to start the report.
  • Enter the job number.
  • Click [Start] to run the report.
  • This will print a Job Satisfaction Note with the 'Customer Name', 'Vehicle Registration Number', 'Vehicle Model' and 'Excess Amount' all filled in automatically.
  • Press <Esc> to exit from here.
If you do not have this report in your system then Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page

.


Feedback
Thank you for using our Knowledge Base, we value your feedback. Did you find this article useful? 'Yes' or 'No'
Keywords AND Misspellings
Insurance, Workshop, Satisfaction, Note, Job