How do I reverse a Payment to a Supplier?
From Catalyst
Details
Sometimes it is necessary to reverse a payment e.g. if you have paid the wrong item or the cheque has been lost in the post.
Method
Go into "Purchase Ledger" -> "Payments".
- Enter the Suppliers Account Code or type their name and press <Enter> to search for their account.
- When you have found their account make sure you are still on the account code field, if necessary press the left arrow key to go back onto it.
- Press <F2> and the Mode field on the top right side of the screen will change. There are 3 possible modes so press <F2> until it says 'All Documents'.
- Press <Enter> to drop down onto the payment screen. Arrow key down the screen until you find the document to reverse - don't forget you are looking at a list of invoice and credits some of which may still be outstanding and some which may not be. The Balance column will be zero on the ones which have been fully paid.
- When you have found the right one, press the right arrow key to move over to the payment column. To reverse a payment against an invoice tap the minus sign then the amount to reverse. To reverse a payment against a credit note just enter the amount. Press <Enter> and you will see the Balance column will now show the amount you owe again.
- Press <Esc>. Enter the date for the reversal, usually today. In the comment field enter the cheque number or suitable comment. The Payment centre is where you want the reversal to go to e.g. 'Z992 - Current Bank Account'.
- Press <Esc> then choose [Accept]. You are now able to go back in and pay the invoice off with the new cheque or leave it unpaid until your next payment run.
