Difference between revisions of "How do I reverse a payment on the sales ledger?"
From Catalyst
Katy Kitchen (talk | contribs) (→See also) |
(Bulk update) |
||
Line 6: | Line 6: | ||
* At the {{DataPrompt|Customer:}}, type in the customer's code if known, or [[Do I have to remember all these Account Codes?|search]] for the customer. | * At the {{DataPrompt|Customer:}}, type in the customer's code if known, or [[Do I have to remember all these Account Codes?|search]] for the customer. | ||
* Use the {{DataPrompt|Mode:}} to select "All Documents". | * Use the {{DataPrompt|Mode:}} to select "All Documents". | ||
− | * Select the document you want to reverse. | + | * Select the document you want to reverse. |
* To reverse a payment against an invoice press the {{KeyPress|minus}} key and then the amount to reverse (To reverse a payment against a credit note just enter the amount). | * To reverse a payment against an invoice press the {{KeyPress|minus}} key and then the amount to reverse (To reverse a payment against a credit note just enter the amount). | ||
* Press {{Button|Done}}. | * Press {{Button|Done}}. | ||
− | * Enter the date for the reversal, usually today. | + | * Enter the date for the reversal, usually today. |
− | * In the {{DataPrompt|Cheque no./Comment:}} field, enter the cheque number or suitable comment. | + | * In the {{DataPrompt|Cheque no./Comment:}} field, enter the cheque number or suitable comment. |
* In the {{DataPrompt|Payment centre:}}, enter the centre to which the reversal is to go e.g. {{DataValue|Z992 - Current Bank Account}}. | * In the {{DataPrompt|Payment centre:}}, enter the centre to which the reversal is to go e.g. {{DataValue|Z992 - Current Bank Account}}. | ||
* Press {{Button|Done}} then choose {{Button|Accept}}. You are now able to go back in and pay the invoice off with the new cheque or leave it unpaid until your next payment run. | * Press {{Button|Done}} then choose {{Button|Accept}}. You are now able to go back in and pay the invoice off with the new cheque or leave it unpaid until your next payment run. | ||
Line 21: | Line 21: | ||
* [[Posting Payments Received]] | * [[Posting Payments Received]] | ||
− | {{KB_Tags| | + | {{KB_Tags|customer receipts, payments, reverse payment, cancel payment, delete payment, duplicate, delete}} |
− | {{FAQ}} {{KB_SL}} | + | {{FAQ}}{{KB_SL}} |
− | {{KB_Ref|SL04 | + | |
+ | {{KB_Ref|PL04, SL04}} |
Revision as of 06:31, 22 December 2018
Summary
This article explains how to refund a payment in the Sales Ledger.
More Information
Go into " Sales Ledger Receipts".
- At the "Customer:", type in the customer's code if known, or search for the customer.
- Use the "Mode:" to select "All Documents".
- Select the document you want to reverse.
- To reverse a payment against an invoice press the <minus> key and then the amount to reverse (To reverse a payment against a credit note just enter the amount).
- Press [Done].
- Enter the date for the reversal, usually today.
- In the "Cheque no./Comment:" field, enter the cheque number or suitable comment.
- In the "Payment centre:", enter the centre to which the reversal is to go e.g. 'Z992 - Current Bank Account'.
- Press [Done] then choose [Accept]. You are now able to go back in and pay the invoice off with the new cheque or leave it unpaid until your next payment run.
See also
- How do I See All Documents rather than just Outstanding?
- How do I reverse a Payment to a Supplier?
- How do I Put a Customer\Supplier Invoice on Hold?
- How do I Allocate a Payment to an Invoice?
- Posting Payments Received
Thank you for using our Knowledge Base, we value your feedback. Did you find this article useful? 'Yes' or 'No'
Tags
PL04, SL04