Difference between revisions of "How do I send a standard SMS message from Platinum?"

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(New page: {{Review}} {{Incomplete}} How do I send a Standard SMS Message from Platinum? == Summary == The ability to send a Standard SMS Messages from the Platinum system. == Additional Inform...)
 
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== See also ==
 
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{{KB_Tags|SMS, Standard, Message, Text, TXT}}

Revision as of 11:08, 20 February 2008

How do I send a Standard SMS Message from Platinum?

Summary

The ability to send a Standard SMS Messages from the Platinum system.

Additional Information

Go to the location in platinum where you would like to send the standard Messages. e.g. Sending a message to a customer that his bike is ready. you will need to got into a workshop Job."

Selecting SMS Sending Facility

  • Click on Messages on your Task Bar.
  • Click on SMS Messaging on the drop down menu.

Creating a Macro Message

  • Click on Macro on your Task bar.
  • Click on Macro Manager on the drop down menu.
  • Press <F6> to create a new Macro.
  • At the "Sort code" Enter a 3 Character Code press <Enter>.
  • At the "Name" Enter a name for the message' press <Enter>.
  • At the "Description" Enter a enter a brief description of what the message will say.
  • Press <Arrow Down> to get to "Hot key Number".
  • At the "Hot Key Number" enter a number from 0-9.

e.g.. "Sort code":ST1. "Name":Vehicle Collection. "Description":A message to customer notifying that vehicle is ready. "Hot Key Number": press <1>

  • Press <F2> to start recording macro.
A prompt will appear asking "Do you want to start recording?" press [Yes].
  • Press <Enter> to go to "From".
  • Press <Enter> to go to "Notes".
  • Type Your Message in the lines Provided.
The Message Length is only 160 characters long. Anything over that amount will be added to a second message.
  • Once Finished press <A+M> to stop the Macro.
  • A Prompt will appear stating "The Macro recording has been stopped and saved." Press the [Accept].


Sending message

To send the message that has now been saved:

  • Click on Messages on your Task Bar.
  • Click on SMS Messaging on the drop down menu.
  • Press the relevant Hot Key Number'. e.g.<A+1>
  • If the system has entered the Mobile telephone number of the customer press [Send]

See also


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Keywords AND Misspellings
SMS, Standard, Message, Text, TXT