Difference between revisions of "How do I send a standard SMS message from Platinum?"
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== Summary == | == Summary == | ||
The ability to send a Standard SMS Messages from the Platinum system. | The ability to send a Standard SMS Messages from the Platinum system. | ||
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== Additional Information == | == Additional Information == | ||
Go to the location in platinum where you would like to send the standard Messages. | Go to the location in platinum where you would like to send the standard Messages. | ||
| − | + | e.g. Sending a message to a customer that his bike is ready. you will need to got into a workshop Job. | |
| − | a workshop Job. | ||
=== Selecting SMS Sending Facility === | === Selecting SMS Sending Facility === | ||
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* Press {{KeyPress|F6}} to create a new Macro. | * Press {{KeyPress|F6}} to create a new Macro. | ||
* At the {{DataPrompt|Sort code}} Enter a '''3 Character Code''' press {{KeyPress|Enter}}. | * At the {{DataPrompt|Sort code}} Enter a '''3 Character Code''' press {{KeyPress|Enter}}. | ||
| − | * At the {{DataPrompt|Name}} Enter a name for the message | + | * At the {{DataPrompt|Name}} Enter a name for the message and press {{KeyPress|Enter}}. |
| − | * At the {{DataPrompt|Description}} Enter | + | * At the {{DataPrompt|Description}} Enter a brief description of what the message will say. |
* Press {{KeyPress|Arrow Down}} to get to {{DataPrompt|Hot key Number}}. | * Press {{KeyPress|Arrow Down}} to get to {{DataPrompt|Hot key Number}}. | ||
| − | *At the {{DataPrompt|Hot Key Number}} enter a number from | + | ** At the {{DataPrompt|Hot Key Number}} enter a number from {{DataValue|0-9}}. |
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* Press {{KeyPress|F2}} to start recording macro. | * Press {{KeyPress|F2}} to start recording macro. | ||
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{{Note|text=A prompt will appear asking ''"Do you want to start recording?"'' press {{Button|Yes}}.}} | {{Note|text=A prompt will appear asking ''"Do you want to start recording?"'' press {{Button|Yes}}.}} | ||
| − | + | * Press {{KeyPress|Enter}} to go to {{DataPrompt|From:}}. | |
| − | * Press {{KeyPress|Enter}} to go to {{DataPrompt|From}}. | + | * Press {{KeyPress|Enter}} to go to {{DataPrompt|Notes:}}. |
| − | * Press {{KeyPress|Enter}} to go to {{DataPrompt|Notes}}. | ||
* Type Your Message in the lines Provided. | * Type Your Message in the lines Provided. | ||
| − | {{Note|text=The Message | + | {{Note|text=The Message length is only 160 characters long. Anything over that amount will be added to a second message.}} |
* Once Finished press {{KeyPress|A+M}} to stop the Macro. | * Once Finished press {{KeyPress|A+M}} to stop the Macro. | ||
| − | * A Prompt will appear stating ''"The Macro recording has been stopped and saved."'' | + | * A Prompt will appear stating ''"The Macro recording has been stopped and saved."'', press the {{Button|Accept}} button. |
| + | ==== Example ==== | ||
| + | {{Example|text= | ||
| + | * {{DataPrompt|Sort code:}} {{DataValue|ST1}}. | ||
| + | * {{DataPrompt|Name:}} {{DataValue|Vehicle Collection}}. | ||
| + | * {{DataPrompt|Description:}} {{DataValue|A message to customer notifying that vehicle is ready}}. | ||
| + | * {{DataPrompt|Hot Key Number:}} {{DataValue|1}} | ||
| + | }} | ||
=== Sending message === | === Sending message === | ||
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To send the message that has now been saved: | To send the message that has now been saved: | ||
* Click on '''Messages''' on your Task Bar. | * Click on '''Messages''' on your Task Bar. | ||
* Click on '''SMS Messaging''' on the drop down menu. | * Click on '''SMS Messaging''' on the drop down menu. | ||
* Press the relevant '''Hot Key Number'''. ''e.g.{{KeyPress|A+1}}''' | * Press the relevant '''Hot Key Number'''. ''e.g.{{KeyPress|A+1}}''' | ||
| − | * If the system has entered the Mobile telephone number of the customer press {{Button|Send}} | + | * If the system has entered the Mobile telephone number of the customer press the {{Button|Send}} button. |
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| − | {{KB_Tags|SMS, Standard, Message, Text, TXT}} | + | {{FAQ}}{{KB_Tags|SMS, Standard, Message, Text, TXT}} |
Revision as of 17:57, 20 February 2008
Contents
Summary
The ability to send a Standard SMS Messages from the Platinum system.
Additional Information
Go to the location in platinum where you would like to send the standard Messages. e.g. Sending a message to a customer that his bike is ready. you will need to got into a workshop Job.
Selecting SMS Sending Facility
- Click on Messages on your Task Bar.
- Click on SMS Messaging on the drop down menu.
Creating a Macro Message
- Click on Macro on your Task bar.
- Click on Macro Manager on the drop down menu.
- Press <F6> to create a new Macro.
- At the "Sort code" Enter a 3 Character Code press <Enter>.
- At the "Name" Enter a name for the message and press <Enter>.
- At the "Description" Enter a brief description of what the message will say.
- Press <Arrow Down> to get to "Hot key Number".
- At the "Hot Key Number" enter a number from '0-9'.
- Press <F2> to start recording macro.
 | A prompt will appear asking "Do you want to start recording?" press [Yes]. |
- Press <Enter> to go to "From:".
- Press <Enter> to go to "Notes:".
- Type Your Message in the lines Provided.
| The Message length is only 160 characters long. Anything over that amount will be added to a second message. |
- Once Finished press <A+M> to stop the Macro.
- A Prompt will appear stating "The Macro recording has been stopped and saved.", press the [Accept] button.
Example
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Sending message
To send the message that has now been saved:
- Click on Messages on your Task Bar.
- Click on SMS Messaging on the drop down menu.
- Press the relevant Hot Key Number'. e.g.<A+1>
- If the system has entered the Mobile telephone number of the customer press the [Send] button.
