How do I send a standard SMS message from Platinum?
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How do I send a Standard SMS Message from Platinum?
Contents
Summary
The ability to send a Standard SMS Messages from the Platinum system.
Additional Information
Go to the location in platinum where you would like to send the standard Messages. e.g. Sending a message to a customer that his bike is ready. you will need to got into a workshop Job."
Selecting SMS Sending Facility
- Click on Messages on your Task Bar.
- Click on SMS Messaging on the drop down menu.
Creating a Macro Message
- Click on Macro on your Task bar.
- Click on Macro Manager on the drop down menu.
- Press <F6> to create a new Macro.
- At the "Sort code" Enter a 3 Character Code press <Enter>.
- At the "Name" Enter a name for the message' press <Enter>.
- At the "Description" Enter a enter a brief description of what the message will say.
- Press <Arrow Down> to get to "Hot key Number".
- At the "Hot Key Number" enter a number from 0-9.
e.g.. "Sort code":ST1. "Name":Vehicle Collection. "Description":A message to customer notifying that vehicle is ready. "Hot Key Number": press <1>
- Press <F2> to start recording macro.
 | A prompt will appear asking "Do you want to start recording?" press [Yes]. |
- Press <Enter> to go to "From".
- Press <Enter> to go to "Notes".
- Type Your Message in the lines Provided.
| The Message Length is only 160 characters long. Anything over that amount will be added to a second message. |
- Once Finished press <A+M> to stop the Macro.
- A Prompt will appear stating "The Macro recording has been stopped and saved." Press the [Accept].
Sending message
To send the message that has now been saved:
- Click on Messages on your Task Bar.
- Click on SMS Messaging on the drop down menu.
- Press the relevant Hot Key Number'. e.g.<A+1>
- If the system has entered the Mobile telephone number of the customer press [Send]
