How do I send a standard SMS message from Platinum?

Summary

The ability to send a Standard SMS Messages from the Platinum system.

Additional Information

Go to the location in platinum where you would like to send the standard Messages. e.g. Sending a message to a customer that his bike is ready. you will need to got into a workshop Job.

Selecting SMS Sending Facility

• Click on Messages on your Task Bar.
• Click on SMS Messaging on the drop down menu.

Creating a Macro Message

• Click on Macro on your Task bar.
• Click on Macro Manager on the drop down menu.
• Press <F6> to create a new Macro.
• At the "Sort code" Enter a 3 Character Code press <Enter>.
• At the "Name" Enter a name for the message and press <Enter>.
• At the "Description" Enter a brief description of what the message will say.
• Press <Arrow Down> to get to "Hot key Number".
  • At the "Hot Key Number" enter a number from '0-9'.
• Press <F2> to start recording macro.

A prompt will appear asking "Do you want to start recording?" press [Yes].

• Press <Enter> to go to "From:".
• Press <Enter> to go to "Notes:".
• Type Your Message in the lines Provided.

The Message length is only 160 characters long. Anything over that amount will be added to a second message.

• Once Finished press <A+M> to stop the Macro.
• A Prompt will appear stating "The Macro recording has been stopped and saved.", press the [Accept] button.

Example

"Sort code:" 'ST1'. "Name:" 'Vehicle Collection'. "Description:" 'A message to customer notifying that vehicle is ready'. "Hot Key Number:" '1'

Sending message

To send the message that has now been saved:

• Click on Messages on your Task Bar.
• Click on SMS Messaging on the drop down menu.
• Press the relevant Hot Key Number'. e.g.<A+1>
• If the system has entered the Mobile telephone number of the customer press the [Send] button.

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Keywords AND Misspellings

SMS, Standard, Message, Text, TXT