Difference between revisions of "How do I set or change my Platinum Online Password?"

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== Summary ==
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This article explains how to change a Platinum Online Password.
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== More Information ==
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{{Tip|Platinum passwords are case sensitive and you will need to use a combination of characters, numbers and symbols in order to get a score high enough. Repeating characters will lower the score.}}
  
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== Summary ==
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=== About Platinum ===
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This article explains how to set the Platinum Online password for your Platinum user.
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This method requires you to know the existing Platinum Online password and is intended for users to be able to change their own password.
  
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== Important ==
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Go to {{Menu|Help|About Platinum}} and select the {{Tab|Login}} tab.
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{{Warning|It is your responsibility to make sure your password is secure (combination of Upper case, lower case, digits and symbols).
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* Select {{button|Set new Online Password}}.
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* Please remember this is internet facing access to ''your data'' - If some intruder knows your {{DataValue|Online ID}} and {{DataValue|Password}} then Platinum Online will think it's you!}}
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* For {{DataPrompt|Old password}} enter the existing password.
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* For {{DataPrompt|Password}} enter the new password for the user (Remember that passwords are case-sensitive).
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* For {{dataPrompt|Confirm}} enter the new password again.
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* Select {{Button|Done}} and {{Button|Accept}} to finalise the change.
  
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== More Information ==
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=== System Administrator ===
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Go to {{Menu|Systems|{{RP}}|Maintenance Options|System Administrator|User Maintenance}}.
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This method does not require you to know the existing Platinum Online password but you must have system administrator rights.
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* Press {{KeyPress|Enter}} to move down to the {{DataPrompt|User Code}} field.
 
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* Click {{Button|Online Password}} or press {{KeyPress|S-F2}}.
 
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* Type in your new Platinum Online password.
 
  
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{{Warning|text=You must enter a password which Platinum considers secure, the password must contain at least 1 character, 1 number and 1 symbol.}}
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Go to {{UserSettings}}.
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* Enter the name of the user for whom you wish to change the Password and select {{Button|Search}}.
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* Select the user to edit by pressing {{Button|Edit}}.
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* For {{DataPrompt|Password}} enter the new password for the user (Remember that passwords are case-sensitive).
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* For {{dataPrompt|Confirm}} enter the new password again.
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* Select {{Button|Done}} and {{Button|Accept}} to finalise the change.
  
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* Re-type your password in the {{DataPrompt|Confirm Password}} field.
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{{Note|iconsize=small|The date a password was last changed can be found by scrolling right on the {{Menu|Add or Edit Users}} list.}}
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* The {{DataPrompt|Password Score}} box will fill to show how secure your password is.
 
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** When your password is secure enough the system will say {{DataValue|High Password Score}}.
 
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* Click {{Button|Set}} to save your Platinum Online password.
 
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* Click {{Button|Exit}} and {{Button|Accept}} to save the changes.
 
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* You will now be able to log into your Platinum Online account, see [[How do I connect to my Platinum Online?|here]] for more details.
 
  
 
== See also ==
 
== See also ==
 
* [[How do I connect to my Platinum Online?]]
 
* [[How do I connect to my Platinum Online?]]
  
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{{KB_Tags|Online, password, platinum, online}}  
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{{KB_Tags|online, password, platinum}}
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{{KB_PlatinumOnline}}
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{{How}}{{KB_PlatinumOnline}}{{ZN_Admin}}
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{{KB_Ref|GR46, RP71}}

Latest revision as of 05:35, 19 June 2019

Summary

This article explains how to change a Platinum Online Password.

More Information

Platinum passwords are case sensitive and you will need to use a combination of characters, numbers and symbols in order to get a score high enough. Repeating characters will lower the score.

About Platinum

This method requires you to know the existing Platinum Online password and is intended for users to be able to change their own password.

Go to " Help About Platinum" and select the [Login] tab.

  • Select [Set new Online Password].
  • For "Old password" enter the existing password.
  • For "Password" enter the new password for the user (Remember that passwords are case-sensitive).
  • For "Confirm" enter the new password again.
  • Select [Done] and [Accept] to finalise the change.

System Administrator

This method does not require you to know the existing Platinum Online password but you must have system administrator rights.

Go to " Reports & Settings Maintenance Options System Administrator Add or Edit Users".

  • Enter the name of the user for whom you wish to change the Password and select [Search].
  • Select the user to edit by pressing [Edit].
  • For "Password" enter the new password for the user (Remember that passwords are case-sensitive).
  • For "Confirm" enter the new password again.
  • Select [Done] and [Accept] to finalise the change.
The date a password was last changed can be found by scrolling right on the " Add or Edit Users" list.

See also


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Keywords AND Misspellings
online, password, platinum
Tags

GR46, RP71

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