Difference between revisions of "How do I set or change my Platinum Online Password?"

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== Summary ==
 
== Summary ==
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This article explains how to set the Platinum Online password for your Platinum user.
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This article explains how to change a Platinum Online Password.
  
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== Important ==
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== More Information ==
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{{Warning|It is your responsibility to make sure your password is secure (combination of Upper case, lower case, digits and symbols).
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{{Tip|Platinum passwords are case sensitive and you will need to use a combination of characters, numbers and symbols in order to get a score high enough. Repeating characters will lower the score.}}
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* Please remember this is internet facing access to ''your data'' - If some intruder knows your {{DataValue|Online ID}} and {{DataValue|Password}} then Platinum Online will think it's you!}}
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=== About Platinum ===
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This method requires you to know the existing Platinum Online password and is intended for users to be able to change their own password.
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Go to {{Menu|Help|About Platinum}} and select the {{Tab|Login}} tab.
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* Select {{button|Set new Online Password}}.
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* For {{DataPrompt|Old password}} enter the existing password.
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* For {{DataPrompt|Password}} enter the new password for the user (Remember that passwords are case-sensitive).
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* For {{dataPrompt|Confirm}} enter the new password again.
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* Select {{Button|Done}} and {{Button|Accept}} to finalise the change.
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=== System Administrator ===
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This method does not require you to know the existing Platinum Online password but you must have system administrator rights.
  
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== More Information ==
 
 
Go to {{UserSettings}}.
 
Go to {{UserSettings}}.
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* Press {{KeyPress|Enter}} to move down to the {{DataPrompt|User Code}} field.  
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* Enter the name of the user for whom you wish to change the Password and select {{Button|Search}}.
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* Click {{Button|Online Password}} or press {{KeyPress|S-F2}}.
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* Select the user to edit by pressing {{Button|Edit}}.
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* Type in your new Platinum Online password.
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* For {{DataPrompt|Password}} enter the new password for the user (Remember that passwords are case-sensitive).
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* For {{dataPrompt|Confirm}} enter the new password again.
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* Select {{Button|Done}} and {{Button|Accept}} to finalise the change.
  
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{{Warning|text=You must enter a password which Platinum considers secure, the password must contain at least 1 character, 1 number and 1 symbol.}}
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{{Note|iconsize=small|The date a password was last changed can be found by scrolling right on the {{Menu|Add or Edit Users}} list.}}
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* Re-type your password in the {{DataPrompt|Confirm Password}} field.
 
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* The {{DataPrompt|Password Score}} box will fill to show how secure your password is.
 
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** When your password is secure enough the system will say {{DataValue|High Password Score}}.
 
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* Click {{Button|Set}} to save your Platinum Online password.
 
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* Click {{Button|Exit}} and {{Button|Accept}} to save the changes.
 
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* You will now be able to log into your Platinum Online account, see [[How do I connect to my Platinum Online?|here]] for more details.
 
  
 
== See also ==
 
== See also ==
 
* [[How do I connect to my Platinum Online?]]
 
* [[How do I connect to my Platinum Online?]]
  
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{{KB_Tags|Online, password, platinum, online}}  
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{{KB_Tags|online, password, platinum}}
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{{KB_PlatinumOnline}}
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{{How}}{{KB_PlatinumOnline}}{{ZN_Admin}}
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{{KB_Ref|GR46, RP71}}

Latest revision as of 05:35, 19 June 2019

Summary

This article explains how to change a Platinum Online Password.

More Information

Platinum passwords are case sensitive and you will need to use a combination of characters, numbers and symbols in order to get a score high enough. Repeating characters will lower the score.

About Platinum

This method requires you to know the existing Platinum Online password and is intended for users to be able to change their own password.

Go to " Help About Platinum" and select the [Login] tab.

  • Select [Set new Online Password].
  • For "Old password" enter the existing password.
  • For "Password" enter the new password for the user (Remember that passwords are case-sensitive).
  • For "Confirm" enter the new password again.
  • Select [Done] and [Accept] to finalise the change.

System Administrator

This method does not require you to know the existing Platinum Online password but you must have system administrator rights.

Go to " Reports & Settings Maintenance Options System Administrator Add or Edit Users".

  • Enter the name of the user for whom you wish to change the Password and select [Search].
  • Select the user to edit by pressing [Edit].
  • For "Password" enter the new password for the user (Remember that passwords are case-sensitive).
  • For "Confirm" enter the new password again.
  • Select [Done] and [Accept] to finalise the change.
The date a password was last changed can be found by scrolling right on the " Add or Edit Users" list.

See also


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Keywords AND Misspellings
online, password, platinum
Tags

GR46, RP71

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