Difference between revisions of "How do I take a customer\supplier invoice off hold?"

Revision as of 15:33, 20 March 2014

This article explains how to remove a Document Hold.

Go to " Sales Ledger Receipts" or " Purchase Ledger Payments".

Enter the "Customer:" or "Supplier:" you need to do the allocation on and select [Select].
Move to the "Document" that you want to "Take off Hold" and <Shift+F2> for the " Document Holds" screen.
Select the hold to remove and press <F10>.
Select [Yes] at "Are you sure you wish to delete?".

You will now be able to pay off the invoice as required.

@@ Line 3: / Line 3: @@
 == More Information ==
-Go to {{Menu|{{SL}}\{{PL}}|Receipts\Payments}}.
+Go to {{Menu|{{SL}}|Receipts}} or {{Menu|{{PL}}|Payments}}.
-* At {{DataPrompt|Customer\Supplier:}} type in the account code, or [[How do I Find a Customer?|search]] for a Customer\Supplier.
+* Enter the {{DataPrompt|Customer:}} or {{DataPrompt|Supplier:}} you need to do the allocation on and select {{Button|Select}}.
-* Press {{KeyPress|Enter}} twice.
+* Move to the "Document" that you want to "Take off Hold" and {{KeyPress|S-F2}} for the {{Menu|Document Holds}} screen.
-* {{KeyPress|Arrow key}} to the relevant invoice.
+* Select the hold to remove and press {{KeyPress|F10}}.
-* Press {{KeyPress|S-F2}} to get to the Document Holds screen.
+* Select {{Button|Yes}} at {{DataPrompt|Are you sure you wish to delete?}}.
-* This will show all the document holds currently logged against the selected invoice. {{KeyPress|Arrow key}} to the required hold and press {{KeyPress|F10}} and click {{Button|Yes}} at {{DataPrompt|Are you sure you wish to delete?}}.
 You will now be able to pay off the invoice as required.