Difference between revisions of "How do I take a customer\supplier invoice off hold?"

From Catalyst
Jump to: navigation, search
Line 4: Line 4:
 
== More Information ==
 
== More Information ==
 
Go to {{Menu|{{SL}}|Receipts}} or {{Menu|{{PL}}|Payments}}.
 
Go to {{Menu|{{SL}}|Receipts}} or {{Menu|{{PL}}|Payments}}.
* Enter the {{DataPrompt|Customer:}} or {{DataPrompt|Supplier:}} you need to do the allocation on and select {{Button|Select}}.
+
* Enter the {{DataPrompt|Customer}} or {{DataPrompt|Supplier}} Account Code or [[Do I have to remember all these Account Codes?|search]] for their account code.
* Move to the "Document" that you want to "Take off Hold" and {{KeyPress|S-F2}} for the {{Menu|Document Holds}} screen.
+
*Eenter a specific {{DataPrompt|Document}} number and click {{Button|Select}} or click {{Button|Select}} to bring up all outstanding documents.  
* Select the hold to remove and press {{KeyPress|F10}}.
+
* Move to the Document for which you want to remove the hold record and press {{KeyPress|S-F2}}.
* Select {{Button|Yes}} at {{DataPrompt|Are you sure you wish to delete?}}.
+
* Select the hold record to remove and press {{KeyPress|F10}}.
 +
* Choose {{Button|Yes}} to confirm you wish to delete.
  
You will now be able to pay off the invoice as required.
+
Provided there are no further hold records against this document you will be able to pay off the invoice as required.
  
 
== See also ==
 
== See also ==
 
*[[How do I Put a Customer\Supplier Invoice on Hold?]]
 
*[[How do I Put a Customer\Supplier Invoice on Hold?]]
*[[Posting Payments Received|Paying off Customer Accounts]]
+
*[[Posting Payments Received]]
 
*[[Paying Suppliers]]
 
*[[Paying Suppliers]]
  
{{FAQ}}{{KB_Tags|Supplier, Invoice, receipts, Document, hold}}{{KB_SL}}{{KB_PL}}{{ZN_Accounts}}
+
{{FAQ}}{{KB_Tags|Supplier, Invoice, receipts, Document, hold, held, remove hold, payments, stop}}
 +
{{KB_SL}}{{KB_PL}}{{ZN_Accounts}}
 
{{KB_Ref|SL04, PL04, GR56}}
 
{{KB_Ref|SL04, PL04, GR56}}

Revision as of 09:29, 15 August 2017

Summary

This article explains how to remove a Document Hold.

More Information

Go to " Sales Ledger Receipts" or " Purchase Ledger Payments".

  • Enter the "Customer" or "Supplier" Account Code or search for their account code.
  • Eenter a specific "Document" number and click [Select] or click [Select] to bring up all outstanding documents.
  • Move to the Document for which you want to remove the hold record and press <Shift+F2>.
  • Select the hold record to remove and press <F10>.
  • Choose [Yes] to confirm you wish to delete.

Provided there are no further hold records against this document you will be able to pay off the invoice as required.

See also


Feedback
Thank you for using our Knowledge Base, we value your feedback. Did you find this article useful? 'Yes' or 'No'
Keywords AND Misspellings
Supplier, Invoice, receipts, Document, hold, held, remove hold, payments, stop
Tags

SL04, PL04, GR56