Difference between revisions of "How do I take a customer\supplier invoice off hold?"

Revision as of 14:24, 29 December 2009

This article explains how to remove a Document Hold.

Go to "Sales Ledger"\"Purchase Ledger" -> "Receipts\Payments".
At "Customer\Supplier:" type in the account code, or search for a Customer\Supplier.
Press <Enter> twice.
<Arrow key> to the relevant invoice.
Press <Shift+F2> to get to the Document Holds screen.
This will show all the document holds currently logged against the selected invoice. <Arrow key> to the required hold and press <F10> and click [Yes] at "Are you sure you wish to delete?".

You will now be able to pay off the invoice as required.

@@ Line 1: / Line 1: @@
-{{Review}}{{Incomplete}}
 == Summary ==
-After you have placed an invoice on hold, at some point you will want to remove this to allow the document to be paid off, this article explains how.
+This article explains how to remove a Document Hold.
-== Details ==
+== More Information ==
-*At {{DataPrompt|Customer\Supplier:}} type in the Customer\Suppliers account code if known, or [[How do I Find a Customer?|search]] for a Customer\Supplier.
+* Go to "{{SL}}"\"{{PL}}" -> "Receipts\Payments".
-*Press {{KeyPress|Enter}} twice.
+* At {{DataPrompt|Customer\Supplier:}} type in the account code, or [[How do I Find a Customer?|search]] for a Customer\Supplier.
-*Arrow key to the relevant invoice.
+* Press {{KeyPress|Enter}} twice.
-*Press {{KeyPress|S-F2}} to get to the document hold screen.
+* {{KeyPress|Arrow key}} to the relevant invoice.
-*This will show all the document holds currently logged against the selected invoice. Arrow key to the required hold and press {{KeyPress|F10}} and on the "Are you sure you wish to delete?" box lick {{Button|Yes}}.
+* Press {{KeyPress|S-F2}} to get to the Document Holds screen.
+* This will show all the document holds currently logged against the selected invoice. {{KeyPress|Arrow key}} to the required hold and press {{KeyPress|F10}} and click {{Button|Yes}} at {{DataPrompt|Are you sure you wish to delete?}}.
 You will now be able to pay off the invoice as required.