How do I take a customer\supplier invoice off hold?

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Summary

This article explains how to remove a Document Hold.

More Information

  • Go to "Sales Ledger"\"Purchase Ledger" -> "Receipts\Payments".
  • At "Customer\Supplier:" type in the account code, or search for a Customer\Supplier.
  • Press <Enter> twice.
  • <Arrow key> to the relevant invoice.
  • Press <Shift+F2> to get to the Document Holds screen.
  • This will show all the document holds currently logged against the selected invoice. <Arrow key> to the required hold and press <F10> and click [Yes] at "Are you sure you wish to delete?".

You will now be able to pay off the invoice as required.

See also


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Keywords AND Misspellings
Supplier, Invoice, receipts, Document, hold