Difference between revisions of "Why are document items being posted on the wrong date?"

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== Summary ==
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On occasion you may find that when you are posting an invoice, credit payment e.t.c. Platinum will show the wrong date on the posting this article explained why this can happen an how to fix this
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== More Information ==
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*'''1:''' If you have logged into Platinum on a different date to post a previous posting but did not log out and back in with the correct date afterward any postings you have done after the change will be wrong
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*'''2:''' Sometimes the windows '''"Adjust Date/Time"''' window can be used as a calendar. If the date had been changed and then the {{Button|OK}} button is clicked the date on the PC itself will be reset. If the user has then logged into Platinum in the usual way (i.e. enter user name -> press {{Button|Enter}} then press {{Button|Enter}} on the date, which will pick up the current PC date) the system will pick up the adjusted PC date and thus log all postings on that date until the system is logged off and the correct date is entered.
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== Adjusting/Checking the Date on your PC ==
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*Right Click the Clock in the bottom right of the windows desktop
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*Select '''"Adjust Date/Time"''' by Left clicking
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*change the date by clicking on the calendar and click {{Button|Apply}} then {{Button|OK}}
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== See also ==
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*[[How do I change the method of payment after it has been posted?]]
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*[[How do I Adjust the Date on a Transaction?]]
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{{KB_Tags|adjusting, dates, mispost, wrong}} 
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{{KB_SL}} {{KB_PL}} {{ZN_Admin}} {{ZN_Accounts}}

Revision as of 16:58, 20 November 2009

Summary

On occasion you may find that when you are posting an invoice, credit payment e.t.c. Platinum will show the wrong date on the posting this article explained why this can happen an how to fix this

More Information

  • 1: If you have logged into Platinum on a different date to post a previous posting but did not log out and back in with the correct date afterward any postings you have done after the change will be wrong
  • 2: Sometimes the windows "Adjust Date/Time" window can be used as a calendar. If the date had been changed and then the [OK] button is clicked the date on the PC itself will be reset. If the user has then logged into Platinum in the usual way (i.e. enter user name -> press [Enter] then press [Enter] on the date, which will pick up the current PC date) the system will pick up the adjusted PC date and thus log all postings on that date until the system is logged off and the correct date is entered.

Adjusting/Checking the Date on your PC

  • Right Click the Clock in the bottom right of the windows desktop
  • Select "Adjust Date/Time" by Left clicking
  • change the date by clicking on the calendar and click [Apply] then [OK]

See also


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Keywords AND Misspellings
adjusting, dates, mispost, wrong