Difference between revisions of "Why do my Debtors/Creditors not Agree to my Balance Sheet?"

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{{Review}}
 
 
== Summary ==
 
== Summary ==
The following article sets out to explain reasons why, and checks that can be made, if, at month end your Aged Debtors or Creditors do not match your Balance Sheet for Sales and Purchase Control centres accordingly.
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The following article explains reasons why, and checks that can be made, if your Aged Debtors or Creditors Lists do not match your Balance Sheet for Sales and Purchase Control centres accordingly.
  
 
== More Information ==
 
== More Information ==
{{DataValue|Z993}} and {{DataValue|Z994}} on the Balance Sheet are the control centres for the purchase and sales ledger. If you run an [[How do I print an Aged Debtor or Creditor List?|Aged Debt/Creditors List]] and then compare that figure to {{DataValue|Z993/Z994}} via Nominal Centre Preview, the two values should agree. If not, the following article will give you pointers to check.
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{{DataValue|Z993}} and {{DataValue|Z994}} on the Balance Sheet are the control centres for the Purchase and Sales Ledgers. These are fixed codes that cannot be changed.
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If you run a current [[How do I print an Aged Debtor or Creditor List?|Aged Debtor/Creditors List]] and then compare the total figure to {{DataValue|Z994/Z993}} using Nominal Centre Preview, the two values should agree.
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If they do not, please try the following checks which will use the {{SL}} - the {{PL}} can be checked using its equivalent options.
  
The following checks should be done to see why the ledger balances might not agree to the balance sheet Control Accounts. Checking the Sales Ledger will be used in the following example.
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== Quick Check ==
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* With just yourself logged into Platinum on today's date, go to "{{SL}}" -> "Customer File Maintenance" -> "View Customers". 
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* Make a note of the value in {{DataValue|Total Balance}}.
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* Go to "{{NL}}" -> "Nominal Centre Preview".
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* Enter {{DataValue|Z994}} and press {{KeyPress|Enter}}.
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* Make a note of the {{DataValue|Current Value}}.  
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* Compare the {{DataValue|Total Balance}} and {{DataValue|Current Value}}. They should be the same.  
  
With just yourself in Platinum go to "Sales Ledger" -> "Customer File Maintenance" -> "View Customers".  The value in the {{DataPrompt|Total Balance}} should equal the figure shown in Nominal Centre Preview for {{DataValue|Z994}}.
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If the figures are different, look at this first.
  
Go to "Sales Ledger" -> "Sales Reports" -> "Daybook Summary" and enter in tomorrow's date.  There should be no forward postings shown.  If there are, add or subtract that total amount from the {{DataPrompt|Total Balance}} figure obtained in the previous step.
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== Items Posted Into the Future ==
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* Go to "{{SL}}" -> "Sales Reports" -> "Daybook Summary" and enter in tomorrow's date.  There should be no forward postings shown.  If there are, add or subtract that total amount from the {{DataPrompt|Current Value}} figure from the Nominal Centre Preview, since it only includes transactions up to the date with which you are logged into Platinum.
  
{{Warning|text=Under '''no''' circumstances should any manual postings be done to {{DataValue|Z994}}, since this will most definitely cause a mismatch between aged debtors and the balance sheet.}}
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If the figures are still different, try this.
  
* To check for manual postings, go to "Sales Ledger" -> "Sales Reports" -> "Accounts Report Generator" and search for a report entitled {{DataValue|Manual Postings to Z993/Z994}}. If you do not have this report, please {{SupportContact}}.  Once you have found/have this report, run it.  Any total you have on this report, add or subtract it from the balance on the balance sheet.
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== Items Journalled to Control ==
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{{Warning|text=Only in exceptional circumstances should any journals be done to {{DataValue|Z993/Z994}}, since this will most definitely cause a mismatch between the ledger balances and the balance sheet. End of year audit adjustments should either be posted against the individual creditor or debtor through the appropriate ledger, or to separate nominal codes for provisions.}}
  
* Re-run the nominal ledger update from the Sales Ledger and re-check your debtors against {{DataValue|Z994}} from "Nominal Centre Preview".
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* To check for journals to the controls, go to "{{SL}}" -> "Sales Reports" -> "Accounts Report Generator" and search for a report entitled {{DataValue|Manual Postings to Z993/Z994}}. If you do not have this report, please {{SupportContact}}.  Once you have have this report, run it.  Any total you have on this report, add or subtract it from the balance on the balance sheet.
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These checks will make sure that the current up-to-date figures agree.
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If you are trying to reconcile the figures at month end, make sure that these extra steps have been carried out. 
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== Month End Checks ==
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* Check that the heading on the Aged Debtors/Creditors list includes the words "as at" and the date of the end of the relevant month. If not, you will have an up-to-date list, not one for the end of the month. Re-run the list with the flag set to exclude transactions beyond the current financial period.
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* Check that you have run the Nominal Update for the month in question so that all the transactions in the relevant ledger have made it to the Nominal.
  
 
If after performing all of the above, your Aged Debtors/Creditors still do not match the Nominal Centre Preview for Z993/Z994, {{SupportContact}} mentioning that you have performed the above steps.
 
If after performing all of the above, your Aged Debtors/Creditors still do not match the Nominal Centre Preview for Z993/Z994, {{SupportContact}} mentioning that you have performed the above steps.
  
{{FAQ}}{{KB_Tags|aged, debtors, creditors, balance}}{{KB_SL}}{{KB_PL}}{{ZN_Accounts}}
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{{FAQ}}{{KB_Tags|aged, debtors, creditors, balance}}{{KB_SL}}{{KB_PL}}{{KB_NL}}{{ZN_Accounts}}

Revision as of 17:01, 16 February 2010

Summary

The following article explains reasons why, and checks that can be made, if your Aged Debtors or Creditors Lists do not match your Balance Sheet for Sales and Purchase Control centres accordingly.

More Information

'Z993' and 'Z994' on the Balance Sheet are the control centres for the Purchase and Sales Ledgers. These are fixed codes that cannot be changed. If you run a current Aged Debtor/Creditors List and then compare the total figure to 'Z994/Z993' using Nominal Centre Preview, the two values should agree. If they do not, please try the following checks which will use the Sales Ledger - the Purchase Ledger can be checked using its equivalent options.

Quick Check

  • With just yourself logged into Platinum on today's date, go to "Sales Ledger" -> "Customer File Maintenance" -> "View Customers".
  • Make a note of the value in 'Total Balance'.
  • Go to "Nominal Ledger" -> "Nominal Centre Preview".
  • Enter 'Z994' and press <Enter>.
  • Make a note of the 'Current Value'.
  • Compare the 'Total Balance' and 'Current Value'. They should be the same.

If the figures are different, look at this first.

Items Posted Into the Future

  • Go to "Sales Ledger" -> "Sales Reports" -> "Daybook Summary" and enter in tomorrow's date. There should be no forward postings shown. If there are, add or subtract that total amount from the "Current Value" figure from the Nominal Centre Preview, since it only includes transactions up to the date with which you are logged into Platinum.

If the figures are still different, try this.

Items Journalled to Control

Only in exceptional circumstances should any journals be done to 'Z993/Z994', since this will most definitely cause a mismatch between the ledger balances and the balance sheet. End of year audit adjustments should either be posted against the individual creditor or debtor through the appropriate ledger, or to separate nominal codes for provisions.
  • To check for journals to the controls, go to "Sales Ledger" -> "Sales Reports" -> "Accounts Report Generator" and search for a report entitled 'Manual Postings to Z993/Z994'. If you do not have this report, please Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page. Once you have have this report, run it. Any total you have on this report, add or subtract it from the balance on the balance sheet.

These checks will make sure that the current up-to-date figures agree. If you are trying to reconcile the figures at month end, make sure that these extra steps have been carried out.

Month End Checks

  • Check that the heading on the Aged Debtors/Creditors list includes the words "as at" and the date of the end of the relevant month. If not, you will have an up-to-date list, not one for the end of the month. Re-run the list with the flag set to exclude transactions beyond the current financial period.
  • Check that you have run the Nominal Update for the month in question so that all the transactions in the relevant ledger have made it to the Nominal.

If after performing all of the above, your Aged Debtors/Creditors still do not match the Nominal Centre Preview for Z993/Z994, Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page mentioning that you have performed the above steps.

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Keywords AND Misspellings
aged, debtors, creditors, balance