Difference between revisions of "Why is my PDF print displaying the wrong document?"
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For direct links to the latest version of PDF995 and help on reinstalling, click [[How do I Setup Printing to PDF in Platinum?|here]] and follow the details on the article. | For direct links to the latest version of PDF995 and help on reinstalling, click [[How do I Setup Printing to PDF in Platinum?|here]] and follow the details on the article. | ||
| − | {{Note | + | {{Note|text=If your PDF995 software starts to display advertising boxes after the reinstall it will need to be re-licensed. Your PC should remember your original code but if not please {{SupportContact}} to get the license number re-entered.}} |
| − | == See | + | == See Also == |
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* [[How do I Print and Email a PDF from Platinum?]] | * [[How do I Print and Email a PDF from Platinum?]] | ||
* [[How do I Setup Printing to PDF in Platinum?]] | * [[How do I Setup Printing to PDF in Platinum?]] | ||
* [[Why is my Print to PDF not Working?]] | * [[Why is my Print to PDF not Working?]] | ||
* [[How can I centralise my PDF Printouts?]] | * [[How can I centralise my PDF Printouts?]] | ||
| − | * [[ | + | * [[Why does printing to PDF chop off my documents?]] |
* [[How do I select different Windows Printers?]] | * [[How do I select different Windows Printers?]] | ||
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* [[How do I send a Printout to a File?]] | * [[How do I send a Printout to a File?]] | ||
* [[How do I add Header and/or Footer text to a Platinum Document?]] | * [[How do I add Header and/or Footer text to a Platinum Document?]] | ||
* [[How do I Get Two Copies of a Printout?]] | * [[How do I Get Two Copies of a Printout?]] | ||
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{{KB_Tags|print, record, new printer, new, printer, rec, printing, windows, default, def, windows default printer win selection, sel, printer selection, OUTPUT, new, Zebra, LP2844, TLP, 2844, LP, Label, Labels, Printer, Not, Print, Printing, Blank, Nothing, address, slip}} | {{KB_Tags|print, record, new printer, new, printer, rec, printing, windows, default, def, windows default printer win selection, sel, printer selection, OUTPUT, new, Zebra, LP2844, TLP, 2844, LP, Label, Labels, Printer, Not, Print, Printing, Blank, Nothing, address, slip}} | ||
| − | {{ | + | {{ZN_Admin}} {{TShoot}} |
| + | {{KB_Ref|RP73}} | ||
Revision as of 14:22, 10 October 2013
Contents
Summary
If you find that, when printing a document to PDF, your previous document gets displayed rather than the one you required, this article will explain how to resolve this issue.
More Information
You will need to uninstall your current installation of PDF995 and reinstall the latest version from the PDF995 Website.
Uninstalling
Go to " Start Control Panel Add\Remove Programs".
- Find PDF995 in the list and click [Uninstall].
- Follow the steps in the uninstall wizard.
Installing the updated version
For direct links to the latest version of PDF995 and help on reinstalling, click here and follow the details on the article.
 | If your PDF995 software starts to display advertising boxes after the reinstall it will need to be re-licensed. Your PC should remember your original code but if not please Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page to get the license number re-entered. |
See Also
- How do I Print and Email a PDF from Platinum?
- How do I Setup Printing to PDF in Platinum?
- Why is my Print to PDF not Working?
- How can I centralise my PDF Printouts?
- Why does printing to PDF chop off my documents?
- How do I select different Windows Printers?
- How do I send a Printout to a File?
- How do I add Header and/or Footer text to a Platinum Document?
- How do I Get Two Copies of a Printout?
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Tags
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