Difference between revisions of "Why is my PDF print displaying the wrong document?"

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== Summary ==
 
== Summary ==
There can be instances whereby when printing a document to PDF your previous document gets displayed rather than the one you required. This article explained how to resolve this issue.
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There can be instances whereby when printing a document to PDF your previous document gets displayed rather than the one you required. This article will explain how to resolve this issue.
  
 
== More Information ==
 
== More Information ==
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=== Installing the updated version ===
 
=== Installing the updated version ===
For direct links to the latest version of PDF995 and help on reinstalling click [[How do I Setup Printing to PDF in Platinum?|THIS]] article.
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For direct links to the latest version of PDF995 and help on reinstalling ''click [[How do I Setup Printing to PDF in Platinum?|here]] and follow the details on the article.
  
{{Note|title=PLEASE NOTE|text= If your PDF995 software starts to display advertising boxes after the reinstall it will need to be re-licensed. Your PC should remember your original code but if not plaase {{SupportContact}} to get the license number re-entered.}}
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{{Note|title=PLEASE NOTE|text= If your PDF995 software starts to display advertising boxes after the reinstall it will need to be re-licensed. Your PC should remember your original code but if not please {{SupportContact}} to get the license number re-entered.}}
  
 
== See also ==
 
== See also ==

Revision as of 10:52, 17 July 2013

Summary

There can be instances whereby when printing a document to PDF your previous document gets displayed rather than the one you required. This article will explain how to resolve this issue.

More Information

To correct the issue above you will need to uninstall your current installation of PDF995 and reinstall the latest version from the PDF 995 Website.

Uninstalling

Go to "Start" -> Control Panel -> Add\Remove programs.

  • Find PDF995 in the list and click "Uninstall".
  • Follow the steps in the uninstall wizard.

Installing the updated version

For direct links to the latest version of PDF995 and help on reinstalling click here and follow the details on the article.

PLEASE NOTE:  If your PDF995 software starts to display advertising boxes after the reinstall it will need to be re-licensed. Your PC should remember your original code but if not please Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page to get the license number re-entered.

See also


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Keywords AND Misspellings
PRINT, PRINTING, PDF, ADOBE, PDF995, PDF 995, OUTPUT, ISSUES, TSHOOT, TROUBLESHOOTING