Difference between revisions of "How do I check when I last had a Platinum update?"

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(New page: {{Review}} == Summary == The following article talks you how to check how up to date your version of Platinum is. {{Warning|title=WARNING|text=This procedure does require you to be on th...)
 
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{{Review}}
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== Summary ==
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The following article outlines how to check how up to date your version of Platinum is.
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== More Information ==
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{{Warning|text=The Platinum system does not update itself automatically as all users need to be out of the system to allow the update to run.}}
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Customers with current software maintenance are entitled to update their system at any time, however it is the responsibility of the user to run said updates.
  
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== Summary ==
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For instructions please see [[Downloading a Platinum update]].
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The following article talks you how to check how up to date your version of Platinum is.
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If you require further assistance please {{SupportContact}}.
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{{Tip|text=We recommend regularly updating the software. At least once per month is advisable as this ensures you are getting the most from both your system and your business.}}
  
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{{Warning|title=WARNING|text=This procedure does require you to be on the latest version of Platinum. If the options outlined below are not available please refer to the [[Downloading a Platinum Update]] in the See Also Section of this at the bottom of this page.}}  
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== Checking the Version ==
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Log into your Platinum system.
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* Go to {{Menu|Help|About Platinum}}.
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* You will see the {{DataPrompt|Platinum version}} on the {{Tab|Licensing}} tab.
  
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== Details ==
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{{Tip|text=From May 2022 Platinum updates are issued with a version number. Systems updated prior to May 2022 will display a version date until you next update.}}
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*Go to "Help -> "About Platinum"
 
  
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On the lower part of the "Licence" tab the that opens it says  "Last updated" this is the date of the last Platinum software update that was ran.
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Any [https://www.catalyst-uk.com/updates features or changes] added after this date will be missing from your installation until you [[Downloading a Platinum update|{{icon|cloud-download}} download and install]] the latest version of Platinum.
  
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{{Note|title=PLEASE NOTE|text=The {{Button|Update}} button on this tab is to Update your licence details and check for any Price updates not to Update the software, if you require a platinum update you can use the link below in the see also section of this article}}
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{{Note|text=The {{Button|Online Check}} button on this tab is to update any licence details and check for any [[Parts Files|Price updates]] or [[Platinum postcode lookup software|Post Code updates]] that need to be applied to your system.
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* The {{Button|Online Check}} button will '''NOT''' update Platinum software.}}
  
 
== See also ==
 
== See also ==
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*[[Downloading a Platinum Update]]
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* [[Catalyst Computer Systems Ltd|Contact Catalyst]]
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*[[Updating Platinum Software to the Latest Version]]
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* [[Downloading a Platinum update]]
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* [[Updating Platinum Software to the Latest Version]]
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{{KB_Tags|platinum, update, last, last updated, updated, date, version}}
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{{FAQ}}{{How}}{{Hint}}{{TShoot}}{{ZN_Admin}}
  
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{{KB_Tags|Platinum, update}} 
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{{KB_Ref|GR46}}
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{{FAQ}} {{ZN_Admin}}
 

Latest revision as of 15:08, 14 June 2022

Summary

The following article outlines how to check how up to date your version of Platinum is.

More Information

The Platinum system does not update itself automatically as all users need to be out of the system to allow the update to run.

Customers with current software maintenance are entitled to update their system at any time, however it is the responsibility of the user to run said updates.

For instructions please see Downloading a Platinum update.

If you require further assistance please Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page.

We recommend regularly updating the software. At least once per month is advisable as this ensures you are getting the most from both your system and your business.

Checking the Version

Log into your Platinum system.

  • Go to " Help About Platinum".
  • You will see the "Platinum version" on the [Licensing] tab.
From May 2022 Platinum updates are issued with a version number. Systems updated prior to May 2022 will display a version date until you next update.

Any features or changes added after this date will be missing from your installation until you download and install the latest version of Platinum.

The [Online Check] button on this tab is to update any licence details and check for any Price updates or Post Code updates that need to be applied to your system.
  • The [Online Check] button will NOT update Platinum software.

See also


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Keywords AND Misspellings
platinum, update, last, last updated, updated, date, version
Tags

GR46

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