Difference between revisions of "How do I change the method of payment after it has been posted?"

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(New page: == Summary == The following article outlines changing a payment type of a transaction (e.g. Cash, Cheque or Credit Card) that has been posted into the Sales or Purchase Ledgers. == Addit...)
 
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== Summary ==
 
== Summary ==
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The following article outlines changing a payment type of a transaction (e.g. Cash, Cheque or Credit Card) that has been posted into the Sales or Purchase Ledgers.  
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This article explains how to amend the centre a payment has been posted to e.g. Cash, Cheque or Credit Card.
  
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== Additional Information ==
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== More Information ==
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There will be times when a payment is taken on the system that is taken by the wrong method. This usually shows up on the daily takings reports as the tills then do not balance. This is where this procedure will come in handy, you will need access the the sales and or purchase ledger and you will need to follow these steps :-
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Occasionally a payment may be allocated to the wrong payment method e.g. Cash instead of Card.
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This usually shows up when balancing the [[How should I deal with takings?|daily takings]] report to the till.
  
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Go to the relevant ledger (ie: sales or purchase)
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This procedure allows you to correct these mistakes.
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* "Maintenance Options" -> "Adjustments".
 
  
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The first thing this screen asks for is an {{DataPrompt|Account}}, you can get this from the takings report showing the incorrect posting.  
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{{Information|The ability to edit transactions is limited to users with the {{DataPrompt|Adjust transactions}} user permission set to {{DataValue|Yes}}. You can find out how to set user permissions [[How do I Set Up User Security in Platinum?#User Permissions|here]].}}
  
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The screen is laid out in the same way as the Customer/Supplier history screens so arrow key down the docs until you find the payment in question. Once there at the bottom of the screen you'll see an {{DataValue|E}} for '''E'''dit either click this button or press {{KeyPress|E}}. This will take you to a screen that looks the same as the {{KeyPress|S-F2}} "Document Details" screen from customer/supplier history only in this case you can edit the following information:
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Go into {{Menu|{{SL}}/{{PL}}|Customer/Supplier History}}.
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* At {{DataPrompt|Account:}} enter the [[How do I find a customer?|code]] of the customer or supplier account.
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* Highlight the transaction you want to correct on the list.
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* Press {{Button|Edit}} or {{KeyPress|C-F2}} to edit the transaction.
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* Amend the centre then click {{Button|Done}} and {{Button|Accept}}.
  
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DATE
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* You can also edit these fields:
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** {{DataPrompt|Centre:}}
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** {{DataPrompt|Analysis:}}
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** {{DataPrompt|Comment:}}
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** {{DataPrompt|Cleardown Hold:}}
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** {{DataPrompt|Site:}}
  
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CENTRE
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{{Warning|text=This option is only allowed if the transactions have not been processed through a [[How to process a month end|month end]].}}
  
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ANALYSIS
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== See also ==
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* [[How do I reverse a payment on the sales ledger?]]
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* [[How do I adjust the centre on a transaction?]]
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* [[How do I reverse a Payment to a Supplier?]]
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* [[How do I adjust the date on a transaction?]]
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* [[How do I create new methods of payment?]]
  
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Simply arrow key to the {{DataPrompt|Centre}} field and change it to the relevant payment centre (e.g. from {{DataValue|Z900}} - Cash to {{DataValue|Z902}} - Credit Card)
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{{KB_Tags|change, centre, payment, correction, correct, type, method, daily, takings, mispost, mistake, wrong, incorrect}}
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{{FAQ}}{{How}}{{TShoot}}{{KB_PL}}{{KB_SL}}{{ZN_Accounts}}
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{{Warning|text='''PLEASE NOTE:''' Be aware that if the month end has been ran for the month that contains the transactions you wish to change you will '''not''' be able to alter them. A good indication of this if any of the {{DataPrompt|Daybook:}}, {{DataPrompt|Nom. Update:}} or {{DataPrompt|Audit Trail:}} comments in the top right of the screen say {{DataValue|Yes}} some if not all of the month end procedure has been processed and you will not be able to edit.}}
 
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{{FAQ}}{{KB_Tags|Change, Centre, Payment, Correction, Daily, Takings}}
 
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{{KB_SL}}{{KB_PL}}{{ZN_Accounts}}
 

Latest revision as of 06:28, 20 December 2019

Summary

This article explains how to amend the centre a payment has been posted to e.g. Cash, Cheque or Credit Card.

More Information

Occasionally a payment may be allocated to the wrong payment method e.g. Cash instead of Card. This usually shows up when balancing the daily takings report to the till.

This procedure allows you to correct these mistakes.

The ability to edit transactions is limited to users with the "Adjust transactions" user permission set to 'Yes'. You can find out how to set user permissions here.

Go into " Sales Ledger/Purchase Ledger Customer/Supplier History".

  • At "Account:" enter the code of the customer or supplier account.
  • Highlight the transaction you want to correct on the list.
  • Press [Edit] or <Ctrl+F2> to edit the transaction.
  • Amend the centre then click [Done] and [Accept].
  • You can also edit these fields:
    • "Centre:"
    • "Analysis:"
    • "Comment:"
    • "Cleardown Hold:"
    • "Site:"
This option is only allowed if the transactions have not been processed through a month end.

See also


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Keywords AND Misspellings
change, centre, payment, correction, correct, type, method, daily, takings, mispost, mistake, wrong, incorrect
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