Difference between revisions of "Why is there a delay when I enter a part number?"
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==Summary == | ==Summary == | ||
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The '''First method''' is by setting the stock item to not have any movements. This will prevent any quantities being taken out of stock when sold. This method is typically used for non stocked items. ''e.g. Bulk Oil, Old Oil Disposal...'' | The '''First method''' is by setting the stock item to not have any movements. This will prevent any quantities being taken out of stock when sold. This method is typically used for non stocked items. ''e.g. Bulk Oil, Old Oil Disposal...'' | ||
| − | * To set a item to be a non stock | + | * To set a item to be a "non stock moved" you will need to enter the stock properties. Using the same method as above {{KeyPress|Shift+F10}} on a stock code. |
* Then press {{KeyPress|F4}} to enter the screen that shows total stock quantity. | * Then press {{KeyPress|F4}} to enter the screen that shows total stock quantity. | ||
* {{KeyPress|Arrow Key Down}} to the {{DataPrompt|Quantity at Depot:}} change this to read {{DataValue|0}}. | * {{KeyPress|Arrow Key Down}} to the {{DataPrompt|Quantity at Depot:}} change this to read {{DataValue|0}}. | ||
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* Set the {{DataPrompt|Update quantity?}] to {{DataValue|No}}. | * Set the {{DataPrompt|Update quantity?}] to {{DataValue|No}}. | ||
* Press {{KeyPress|Esc}}, then click {{Button|Accept}}. | * Press {{KeyPress|Esc}}, then click {{Button|Accept}}. | ||
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| + | {{Note|text=Now when an item is sold out of stock the system will not reduce the stock quantity and so your stock levels will never drop below zero. ''Reducing the effects of slow down.''}} | ||
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| + | The '''Second Method''' is by [[How do I adjust the stock level of an item?|adjusting]] the stock levels to be a positive quantity. Remember that parts that are frequently ''(e.g. Bulk Oil)'' used might need a higher amount set in stock, as to reduce the number items this needs to be repeated. | ||
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| + | == See Also == | ||
| + | * [[How do I adjust the stock level of an item?]] | ||
| + | * [[Adding a Maximum Level to a Stock Code]] | ||
| + | * [[Adding a Reorder Level to a Stock Code]] | ||
| + | * [[Why are my stock levels wrong?]] | ||
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| + | {{FAQ}}{{KB_Tags|Delay, Slow, Operation, Down, Running, Stock, Adjustment, Quantity, Level, Movement, Idle, Idles, Slows, Reduce, Length}}{{KB_ST}} | ||
Revision as of 15:54, 5 October 2009
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This article or section is under review. Be aware: Content may change as the document is reviewed. |
Contents
Summary
This article will explain why the Platinum system may delay before bringing up details of certain items.
Additional Information
A delay may occur in the system when a request for particular part numbers is made. Like adding a part to a "Workshop Job", or selling a part to a customer through "Invoice & Customer Orders". This usually occurs when the item has a large history, or if the item is frequently used For example; Bulk Oil
What to Check
If it is a item that is being used frequently you will need to check whether or not this item has stored stock against, in most cost cases of slow down the stock will be a large negative quantity. To check this you will need to:
- Anywhere in the system where you can enter a Stock Code.
- On the Stock Code press <Shift+F10>. This will take you into the properties of the stock item.
- Now press <F4> in order to see the stock quantity at depot. On this screen the figure we are interested in is "Total Stock :".
- The Cause of the delay in the system will be a large negative number here. If the number here is not large then the cause of the slow down is due to a large stock history.
How to stop the Delays from occurring
There are two ways in order to stop the delays from occurring on the stock items, that do have negative stock.
The First method is by setting the stock item to not have any movements. This will prevent any quantities being taken out of stock when sold. This method is typically used for non stocked items. e.g. Bulk Oil, Old Oil Disposal...
- To set a item to be a "non stock moved" you will need to enter the stock properties. Using the same method as above <Shift+F10> on a stock code.
- Then press <F4> to enter the screen that shows total stock quantity.
- <Arrow Key Down> to the "Quantity at Depot:" change this to read '0'.
- Press <Esc> and click [Accept].
- Then click on the Movements Tab.
- Set the {{DataPrompt|Update quantity?}] to 'No'.
- Press <Esc>, then click [Accept].
 | Now when an item is sold out of stock the system will not reduce the stock quantity and so your stock levels will never drop below zero. Reducing the effects of slow down. |
The Second Method is by adjusting the stock levels to be a positive quantity. Remember that parts that are frequently (e.g. Bulk Oil) used might need a higher amount set in stock, as to reduce the number items this needs to be repeated.
See Also
- How do I adjust the stock level of an item?
- Adding a Maximum Level to a Stock Code
- Adding a Reorder Level to a Stock Code
- Why are my stock levels wrong?
